Mundy Arms Reviews Summary

Atmosphere & Setting

Pros:

• "Beautiful outside area to relax & soak up the sunshine."
• "The pub is warm and welcoming with a friendly team."
• "An absolutely lovely place to visit with a little bit off added countryside at the back."
• "Lovely quiet atmosphere, friendly and efficient staff, beautiful food at very reasonable prices."
• "A lovely venue and very welcoming staff. Seated promptly for our 8pm reservation, we had drinks whilst waiting to place our orders."
• "Lovely Atmosphere, we had my nan's wake here and food was lovely, everything was so nice and cooked well."
• "Nice warm cosy pub..seating nice."

Cons:

• "It was cold a drafty place."
• "Open fire is always a lovely thing to see but a smoke filled room whilst eating was not good at all."
• "Not bad pub inside .sat outside as warm weather was in the evening no one sat outside but tables full of mcdonalds wrappers ashtrays full to the brim tables full of glasses wasn't nice no staff to clear tables."
• "The place was also full of flies from them not clearing tables."
• "Pub was nice we were seated in an area with no one else sat in but a couple with a dog."
• "I have never ever had to eat in a pub and have to keep my coat on as did all the other members in our group as it was so cold."
• "Lovely pub but the only downside to it is accessibility. I struggle with steps and the pub is on different levels so getting to a toilet was a climb."

Food Quality

Pros:

• "But, the main reason to dine is for food and the food was lovely!"
• "The food was just a pleasure to eat."
• "The menu was varied and the food was good."
• "Came here for a Sunday Roast for our wedding anniversary. We both had roast beef which was cooked to perfection and the portions were huge."
• "The pudding tasted fresh and not microwaved stodge like most places."
• "Finished off with a homemade gooseberry & ginger crumble which was exceptional."
• "Food was lovely! Portion sizes spot on!"

Cons:

• "Food tasted just average, nothing special."
• "Two small slices of overdone beef. A smattering of carrots and cabbage that looked 'old'."
• "The starter was scallops and chorizo. This was dry and had no chorizo, just burnt bacon."
• "The food eventually came it it was inedible and cold."
• "Steak was not at all good."
• "The steaks were tough with quite a bit of gristle."
• "Cod overcooked and dry."

Service

Pros:

• "Change of management and new staff so was pleasantly surprised."
• "Good food with table service from great waiter."
• "Once again had a lovely meal here tonight, staff are attentive and polite but without being in your face."
• "Family meal for 8 - put in orders the week before - warm welcome and great service from the waitresses."
• "The two girls serving were very good, very bright and bubbly, and created a great atmosphere in the pub."
• "The staff were amazing. We had to leave to attend to an emergency and they wouldn't let us pay for our drinks, just told us to go."
• "Service excellent, friendly helpful staff especially Tom."

Cons:

• "Service was very slow even though they were only 10% occupied."
• "Very long wait for orders to be taken."
• "Service was poor."
• "Service not great and no-one cleared up the meal or asked if we wanted desserts."
• "Service was lacking, we had a friendly server to start with but she must have finished at 5pm because after this we were forgotten about."
• "Service very very slow hardly anyone in which made it worse."
• "Service was terrible, staff look shocked to be asked to do anything."

Accessibility & Convenience

Pros:

• "Large car park which shared with a premier Inn was great."
• "Used Tesco CC vouchers with no issues."
• "Parking available."
• "Very organised covid controls in place and welcomed in."
• "Easy parking and a nice size restaurant area."

Cons:

• "Be aware if any mobility issues there are stepped access to lower levels and toilets once inside."
• "Only bottled beer available as all of the draught beers were off."
• "Also they had run out of certain beers."
• "Bit of a put off that its card only, cash is still legal tender and just because the area is up market doesn't mean people won't want to use cash."
• "3 of our family asked for gluten free meals, but they had run out of gluten free gravy."