Brierley Hop House Reviews Summary

Category: Pub Brierley Hill

Address: The Waterfront, Level St, Brierley Hill DY5 1XD, United Kingdom

Phone: +441384483522

Rating: 4.1
based on 188 reviews.

Food Quality

Pros:

  • "Food and service was brilliant."
  • "The pub offers good deals and serves some nice meals."
  • "The food was delicious."
  • "Lovely food really enjoyed it, my mum won first price for the wonderful mother competition."
  • "Our food was amazing and staff could not have been more accommodating."
  • "Great food and atmosphere."
  • "Food was great quality and a great price."
  • "Lasagne was cold in the middle."

Cons:

  • "Ordered well done steak baguette, came out rare."
  • "Lasagne was cold in the middle and was placed next to the disco."
  • "Surroundings were good and a nice atmosphere however messed up our food order."
  • "Staff were lovely - food was not good value for money presentation was awful."
  • "Convenient stop off for something to eat on the way back from a day out."
  • "Food excellent value for money service with a smile."
  • "Food was not good value for money."
  • "Food was dreadful."

Service and Staff Attitude

Pros:

  • "The staff and the owner are lovely and offer a friendly, welcoming service."
  • "Special thanks to the waitress Georgia as she greeting us with a friendly face."
  • "Lovely atmosphere and very friendly staff."
  • "The staff were so amazing, friendly and accommodating!"
  • "Beautiful pub. Management (Donna) and staff are very friendly and attentive."
  • "We had our works do here last night and had a great evening! Food was beautiful and excellent value and What a lovely staff team who looked after us all night."
  • "Staff were lovely - food was not good value for money presentation was awful."
  • "The staff were friendly and the atmosphere was ok."

Cons:

  • "My brother started choking on a piece of steak and all the staff stood and watched."
  • "Ordered food and asked for a vat receipt, when I checked it the vat number was missing."
  • "Got a parking fine which was sent to my old address and now I have a CCJ."
  • "Staff looked unhappy."
  • "So.I have been waiting for waitress more then 20 minutes to get our drinks."
  • "Went for a bite to eat last night with my daughters. Omg food was awful."
  • "Waited 45 minutes for meals which was cold when it arrived, chips were hard chicken you would have needed electric saw to cut it."
  • "Wow where do i start, rude staff very loud, the manager was extremely rude and unhelpful."

Atmosphere and Environment

Pros:

  • "Nice atmosphere and clean."
  • "The whole pub is clean and offers a welcoming environment for all."
  • "Stayed at the hotel over the canal with our group and visited this pub several times."
  • "The venue itself gave a nice rustic and homely feel which was nice."
  • "Very busy weekends. Lovely afternoon for food drinks coffee etc and dogs allowed."
  • "Had a meal here to celebrate an occasion with family, the staff couldn't of been more helpful, and the food was amazing."
  • "The place still looked the same as when I used to frequent it during the early 2000s."
  • "Lovely pub but went to my niece 21 birthday party there Saturday 2 October up stairs."

Cons:

  • "It was a bit quiet and could have been down to a wedding reception upstairs and the DJ being so loud."
  • "Lasagne was cold in the middle and was placed next to the disco on a Saturday night."
  • "Substandard Covid 19 rules. Guest must wear masks at all times when moving around indoors but staff seem to be exempt."
  • "To have no steak on a Friday night at 6pm is shocking when you have weekend trade coming up."
  • "We popped in as part of a birthday limo tour. There was a disco/karaoke on which was quite loud."
  • "Pubs stuck next to major shopping centres are generally bland, monotonous and uninspiring."
  • "I just had my 50th birthday party here!! What can I say great staff."
  • "First time food visit. The food, service and atmosphere were excellent."

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