Address: The Waterfront, Level St, Brierley Hill DY5 1XD, United Kingdom
Phone: +441384483522
Rating: 4.1
based on 188 reviews.
Food Quality
Pros:
"Food and service was brilliant."
"The pub offers good deals and serves some nice meals."
"The food was delicious."
"Lovely food really enjoyed it, my mum won first price for the wonderful mother competition."
"Our food was amazing and staff could not have been more accommodating."
"Great food and atmosphere."
"Food was great quality and a great price."
"Lasagne was cold in the middle."
Cons:
"Ordered well done steak baguette, came out rare."
"Lasagne was cold in the middle and was placed next to the disco."
"Surroundings were good and a nice atmosphere however messed up our food order."
"Staff were lovely - food was not good value for money presentation was awful."
"Convenient stop off for something to eat on the way back from a day out."
"Food excellent value for money service with a smile."
"Food was not good value for money."
"Food was dreadful."
Service and Staff Attitude
Pros:
"The staff and the owner are lovely and offer a friendly, welcoming service."
"Special thanks to the waitress Georgia as she greeting us with a friendly face."
"Lovely atmosphere and very friendly staff."
"The staff were so amazing, friendly and accommodating!"
"Beautiful pub. Management (Donna) and staff are very friendly and attentive."
"We had our works do here last night and had a great evening! Food was beautiful and excellent value and What a lovely staff team who looked after us all night."
"Staff were lovely - food was not good value for money presentation was awful."
"The staff were friendly and the atmosphere was ok."
Cons:
"My brother started choking on a piece of steak and all the staff stood and watched."
"Ordered food and asked for a vat receipt, when I checked it the vat number was missing."
"Got a parking fine which was sent to my old address and now I have a CCJ."
"Staff looked unhappy."
"So.I have been waiting for waitress more then 20 minutes to get our drinks."
"Went for a bite to eat last night with my daughters. Omg food was awful."
"Waited 45 minutes for meals which was cold when it arrived, chips were hard chicken you would have needed electric saw to cut it."
"Wow where do i start, rude staff very loud, the manager was extremely rude and unhelpful."
Atmosphere and Environment
Pros:
"Nice atmosphere and clean."
"The whole pub is clean and offers a welcoming environment for all."
"Stayed at the hotel over the canal with our group and visited this pub several times."
"The venue itself gave a nice rustic and homely feel which was nice."
"Very busy weekends. Lovely afternoon for food drinks coffee etc and dogs allowed."
"Had a meal here to celebrate an occasion with family, the staff couldn't of been more helpful, and the food was amazing."
"The place still looked the same as when I used to frequent it during the early 2000s."
"Lovely pub but went to my niece 21 birthday party there Saturday 2 October up stairs."
Cons:
"It was a bit quiet and could have been down to a wedding reception upstairs and the DJ being so loud."
"Lasagne was cold in the middle and was placed next to the disco on a Saturday night."
"Substandard Covid 19 rules. Guest must wear masks at all times when moving around indoors but staff seem to be exempt."
"To have no steak on a Friday night at 6pm is shocking when you have weekend trade coming up."
"We popped in as part of a birthday limo tour. There was a disco/karaoke on which was quite loud."
"Pubs stuck next to major shopping centres are generally bland, monotonous and uninspiring."
"I just had my 50th birthday party here!! What can I say great staff."
"First time food visit. The food, service and atmosphere were excellent."