TeamSport Go Karting Leicester Reviews Summary

Indoor Karting Experience

Pros:

• "It’s all indoors so you can visit any weather."
• "There is a bar and food and drinks are available."
• "The staff are very friendly and always willing to help."
• "Fantastic standards all round."
• "Very spacious... Has 1 single track where you can organise a group for karting."
• "The staff at this site are exceptional and really care about your experience on and off track."

Cons:

• "Disappointed for the second time... we were cut 4 minutes short total but £35 each for 9 people all cut 4 minutes short."
• "My experience at TeamSport in Thurmaston was a poor one as the staff were being very childish on the front desk on arrival."
• "I booked a session today for 3 of us and we were all looking forward to setting a quick lap time and having fun. Unfortunately our session was ruined by a group of people who thought it would be a great idea to blatantly ignore rules laid out to them in the briefing."
• "My frustration with TeamSport and especially with TeamSport Leicester is that you get a huge variability in the quality of service."
• "If you go and don't bring your own gloves and helmet protector they will charge you extra money for it."
• "The Marshals care more about Kids who come often's money than safety of other drivers."

Customer Service

Pros:

• "The staff we're excellent, from the reception all the way to the track, they were friendly, accommodating and explained everything well."
• "Great venue and track. Liked it so much we will be back very soon."
• "Special mention to Farah who was an absolute legend and looked after us like royalty."
• "Had an issue with the attitudes of other drivers during the race towards people not in their group. Spoke to the staff who were brilliant."

Cons:

• "Had a fantastic time with our family yesterday, experience from start to finish was excellent. Was really easy to find and park. A special thank you for Cameron who was amazing with us and gave us tips and hints and also guided our daughter so her first experience was a great one. We will definitely be coming back. Thank you."
• "I booked a session today for 3 of us and we were all looking forward to setting a quick lap time and having fun. Unfortunately our session was ruined by a group of people who thought it would be a great idea to blatantly ignore rules laid out to them in the briefing."
• "Visited Leicester Thursday GP1 hosted by Jack plus Gurvir and Dec in race control. At the Bistro bar Craig pop’d up and showed me the new menu, so I bought a big snickers bar. Didn’t get a negative penalty for doing a 2nd pit stop, ha ha ha. Well maintained karts unlike other tracks, checked daily for quality by Beau."
• "I was wearing a hijab and the entire team that were males made a huge deal about it. Instead of telling me to tuck in my hijab, they were staring and laughing, talking via the walkie talkies. Until someone came and told me to tuck into my scarf. I was very disappointed."

Facilities

Pros:

• "Very nice place for karting. Very spacious."
• "Wow, what a visit, thanks to the whole team at Leicester, I wish I had written down all of the marshals' names now as it would have been nice to mention them by name."
• "Track was clean and the food was quite cheap."
• "Requires to arrive with time in advance because they provide you full clothing and helmet; and you are required to watch a quick video to have teaching about safety."

Cons:

• "One negative would be that by the end of the 50 laps we all felt a bit fumed out a tad queasy...the extraction system probably needed to be turned up a notch or two."
• "Loved the Putt golf only let down staff don't clear tables no staff at the Bar."
• "I haven’t been but my son, a student, and his mates went today. Told to put all their valuable’s in the lockers but when they returned the locker was open and £50 cash removed from my sons wallet! Unbelievably/ unsurprisingly no CCTV on the lockers!!"
• "The Marshals care more about Kids who come oftens money then safety of other drivers."