Brickwood Reviews Summary

Customer Service

Pros:

• "Staff are genuinely friendly and helpful catering effortlessly to any dietary requirements."
• "Excellent customer service."
• "Service never fails to impressed. Quick to get you seated."
• "Staff were friendly and attentive."
• "Really friendly staff we always go with our Australian pals after park run on a Saturday morning."
• "The staff was very nice and friendly, got a nice compliment on a picture I had taken which was sweet!"
• "Lovely staff, extremly friendly."

Cons:

• "Paid £18 for breakfast and horrible black americano including service charge for a horrendous costumer service."
• "The service can be quite slow and not always the friendliest."
• "Terrible service, only decent food not worth the price."
• "Very poor service although coffee was good and food was ok! Shame about the service, staff were a bit short and not pleasant!"
• "Service was sub par, no cutlery when food was delivered and no communication on when the rest of our food was due to arrive."
• "The service was rude and ignore you when you wait to pay..."
• "Unfortunately poor customer service, our waiter was disorganized and made unpleasant face..."

Food Quality

Pros:

• "Exceptionally smooth Cappuccino and the grilled banana bread with the mascarpone and berries really hit the spot."
• "Food is always delicious at Brickwood - I had the mushrooms and poached egg on toast today and it was spot on."
• "Taste sensations!! So good for gluten free! Avo toast with chorizo and potato bites divine!"
• "The breakfast is fantastic, if a little steep from a pricing perspective."
• "The food is even better, and, judging by the healthy colour of the egg yolks, using top quality ingredients."
• "Absolutely delicious breakfast."
• "The food (spicy chicken avocado sandwich) and drink (match latte) were super tasty."

Cons:

• "Food arrived cold and bread was barely toasted on the smashed avo."
• "Food was absolutely spot on however we waited nearly 40 minutes for a coffee on Saturday."
• "The food is very average."
• "Food is very meh.. I alway leave feeling very underwhelmed."
• "The sour dough pulled pork sandwich was tasteless and mushy and I could not finish it."
• "Food was a tad disappointing."
• "The food could have been pretty good.... Had the kumara and the loaded hash nuggets - and I would have definitely recommended it except for the fact allll our food was cold!"

Coffee Quality

Pros:

• "Love the coffee experience / smashed avo with feta as it matches Melbourne standards, very hard to find a well crafted latte in London, brickwood always delivers and is always consistent."
• "Where to begin? Brickwood does excellent coffee."
• "My favourite local breakfast / brunch / coffee spot in Clapham. Friendly staff, amazing coffee and great brunch choices."
• "The best coffee I have found in Clapham."
• "Great coffee. Some of the best in London, where it can be hard to find a reliable source of good coffee."
• "Delicious Coffee and the food is also wonderful."
• "Delicious espresso."