Queen B Luxury Nail & Beauty Lounge Reviews Summary

Category: Beauty salon Croydon

Address: 290, 292 Brighton Rd, Croydon CR2 6AG, United Kingdom

Phone: +442034417172

Rating: 4.9
based on 201 reviews.

Staff and Service

Pros:

  • "Staff were very attention and made me feel at ease."
  • "Best service, clean and professional - highly recommended."
  • "Always top quality service, hygiene and professionalism."
  • "Peter and the team are always lovely, professional and friendly."
  • "The team go over and above to make sure you are comfortable."
  • "The staff are always lovely and welcoming as can be and always professional with hygiene standards kept to the highest."
  • "Staff were friendly and professional."

Cons:

  • "When I went to pay I told the guy behind the till who clearly looked in charge. He refused to accept that it was less than two hours."
  • "Only downside is the amount of emails you get whenever you book an appt. Its a lot, guys 🙃"
  • "The only negative of the whole experience was trying to find parking to get to my treatment lol."
  • "One major thing that put me off was the fact that it felt so rushed."

Cleanliness and Atmosphere

Pros:

  • "It is super clean and bright, and a great atmosphere."
  • "Also everywhere was spotless, equipment used for the pedi individual wrapped."
  • "The salon is beautifully decorated with White leather chairs and so clean!!"
  • "Lovely salon, great staff, atmosphere, and most of all great nail treatments!"
  • "The venue and decor is very modern and neutral, well worth the money."
  • "The salon is always exceptionally clean with an atmosphere that is relaxed and welcoming, unlike other places I have been to in the past."
  • "Such a lovely salon, extremely clean with a modern decor."

Cons:

  • "After 3+ years of gel powder my nails have been left weak."
  • "Absolutely destroyed my nails. Most of my nails had broken or cracked within days."

Treatments and Products

Pros:

  • "Amy gave me a very relaxing facial with wonderful results; smooth and very clean skin!"
  • "Had such a lovely pedicure this morning with a paraffin wax treatment by Charlotte."
  • "Best waxing I have ever had in 20 years."
  • "The bikini wax was a pleasant experience and professionally done to my satisfaction."
  • "The underarm wax was apparently to be done with their new 'no pain' wax... it was over and done in no time, with no pain!"
  • "The Queen signature pedicure with the paraffin wax was luxurious and relaxing."
  • "Excellent detoxifying massage- I feel so good."

Cons:

  • "He didn’t apologise and said there is a 10 minute tea time where you have tea and relax after the treatment."

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