The Wilmington Reviews Summary

Service

Pros:

• "The service was outstanding."
• "Massive thank you to her, will come back again to be looked after by her."
• "Staff are friendly and obliging."
• "What amazing service from the lovely Elizabeth who was more then happy to help with anything we needed!"
• "We we greeted by friendly and very professional staff who kept smiling through our lunch."
• "Staff very welcoming and attentive, providing a great service."
• "The staff were exceptional - attentive, friendly and always on hand to help with any requests or questions we had."

Cons:

• "Absolutely terrible since the refit, staff seem to be morally against giving any kind of service."
• "A waiter who patently hadn't a clue what he was doing."
• "Service was a bit slow and haphazard, and service charge automatically added to bill."
• "The service was noticeably very poor and our waitress was displaying both abrupt rudeness and impatience."
• "I was served burnt roast potatos I asked for a replacement and they also came burnt."
• "One of the worst pubs I’ve visited in London. The service was terrible, staff were rude and dismissive."
• "Awful service tonight. Such a shame because the pub is lovely."

Food Quality

Pros:

• "Sunday roasts are really good."
• "The food is always good here but we just went and it was beyond fantastic."
• "The food is tasty, the beer is fresh."
• "The braised beef ribs for two to share melted in the mouth."
• "The food was absolutely delicious and Amanda was able to give us her opinion on the menu which did not disappoint."
• "Food was fantastic, decent prices for central."
• "The food is amazing."

Cons:

• "Chips for £5...? We expected a plate but a tiny little mug full is a bit ridiculous."
• "The aubergine I had was tough as an old boot, the rice accompaniment luke warm and a bit of a mush."
• "The Roast Beef option I chose was not up to standard and very difficult to eat."
• "Unfortunately my vegetarian Wellington was cold/chilly in the centre."
• "Roast pork disappointing - generous serving size but both my dining companion and I found the crackling was so hard and over salted."
• "But the steak was so tough I could hardly cut it."
• "Tough beef... undercooked flavourless roast potatoes & carrots so al dente that you couldn’t cut them."

Ambience & Decor

Pros:

• "It's also dog friendly which is a MASSIVE plus point for me!"
• "Still a good spot for a quiet pint I'd say though and well decorated."
• "Really cool pub, great decoration."
• "Great atmosphere, they have nailed social distancing and safety without being scary or intrusive."
• "I fell head over heels in love with their beautiful design touches, particularly the combination of dark wooden flooring with chequered floor tiles around the bar."
• "A country pub in the city! Great vibe, excellent menu."
• "Great atmosphere, quirky and great music!"