Please Sir ! Reviews Summary

Food Quality and Taste

Pros:

• "Outstanding smash burger! Well worth the trip and great value on the price. 100% satisfied."
• "One of the BEST burgers I've ever eaten! The strawberry milkshake was delicious too - definitely worth ordering if you love thick shakes!"
• "The cajun fries were very good though, about as good as you can hope for at a burger place."
• "The best burger I’ve had for some time, moist patties and full of flavour."
• "Amazing burger and delicious cajun fries, burgers are light and not too heavy but good portion size."

Cons:

• "Sadly it didn’t live up to the hype, and as suspected we were asked to give a google review if we enjoyed the meal, hence the outstanding score here."
• "The patties are bought in not homemade and absolutely no seasoning added (salt was desperately needed)."
• "Service and wait time did not warrant its price or return custom."
• "I've had better kebab shop burgers."
• "The burger here was good and enjoyable but to my taste wasn’t remarkable."

Customer Service

Pros:

• "The staff were fantastic the whole time, really friendly and welcoming - highly recommend!"
• "The staff couldn't be more polite and welcoming. Top quality service and the staff looked genuinely happy to work here."
• "Amazing and very welcoming staff. Wish I knew about this place before. Am definitely coming again!!"
• "The staff within the shop clearly care about each and every customer, very attentive despite being exceptionally busy."
• "Amazing service, amazing bunch of guys and top quality food to go with it."

Cons:

• "We had to wait for the order for a very long time and for some reason all the other customers were served before us."
• "First time … had to wait 45 minutes for two burgers and two chips. Which is disgraceful, I've waited less time in a sit-down restaurant than a takeaway service."
• "One of the staff members made direct eye contact with me when I asked about the sauce and completely ignored me for a colleague - which was just plain rude."
• "Disappointing is an absolute understatement. How ever the staff are very polite and ask you to leave a review which I believe is the reason for so many good reviews when realistically the quality of the product is very poor and the price mark completed too high."

Atmosphere and Ambiance

Pros:

• "As previous reviews have said, lovely staff and just amazing burgers. Amazing atmosphere."
• "Fantastic atmosphere and amazing and very welcoming staff."
• "What a fantastic atmosphere at Please Sir! The best of American hamburger tradition."
• "Great atmosphere, great portion sizes, and the music inside was good."
• "The atmosphere was so warm and welcoming. We were greeted by the owner and his mum, and were spoken to as though friends rather than just a customer."

Cons:

• "Only negative was the music playing inside, that was pretty awful."
• "The place is always super busy and you can understand why, customer service is amazing, they talk to you like they know you, they put 110% effort in to each order and let’s not forget the food, I had skin on fries and a double bacon and cheese burger and I’ve been craving a proper burger and after trying a few local places this place just doesn’t compete on a completely different level."