The Jack Horner, Holborn Reviews Summary

Category: Pub London

Address: 234-236 Tottenham Ct Rd, London, W1T 7QN, United Kingdom

Phone: +442076362868

Rating: 4.2
based on 154 reviews.

Atmosphere

Pros:

  • "Great calm atmosphere on a Saturday lunch time."
  • "Good atmosphere and not too noisy."
  • "A delightful oasis of calm on a busy Tottenham Court road."
  • "Great atmosphere and venue (clean, somehow picturesque and not too loud)."
  • "Fun atmosphere in a nice location."
  • "Great Vibe, delicious Pies and fish & chips and a great place to celebrate St. Patrick's day watching the rugby, while snowing outside! could have stayed for hours..."
  • "Lovely homely atmosphere despite being on the busy Tottenham Court Road."

Cons:

  • "The pub was nearing closing and I, and two other girls, were ordering a cab to get home. A staff member came over to us and very abruptly told us to put our phones away."
  • "Unfortunately one member of the male staff ruined the entire night for everyone."
  • "Nice enough place with good Fuller's beer and friendly staff, except staff blast the music like they think it's some discotheque making conversation with people more than 1/2 meter away impossible."
  • "Went there to have a lunch, sat outside, a bit noisy on Tottenham Court Rd, of course."
  • "Pricey and loud - I guess that similar to many pubs in Central, but paying £7 for a pint hurts."
  • "Came in, the place was packed and loud, but that's what you expect everywhere on Saturday night."
  • "The manager on duty and other members of staff were constantly staring at us and we overheard them on a few separate occasions making snide comments about us."

Service

Pros:

  • "Seated quickly, served by very friendly staff, and the food was amazing."
  • "Got some excellent service and a nice table."
  • "Staff were really helpful and kind all the time."
  • "The bar man was really friendly too which I think is very important."
  • "Service was very attentive and all staff were great in every way."
  • "Super friendly staff, all of the waitresses are really kind. The food was amazing. Very delicious pies! Also I love the fact that this place is wheelchair accessible. :-)"
  • "Staff are very welcoming and the service is excellent."

Cons:

  • "Ordered food at 1:45pm today, and didn’t receive it until 3:20pm."
  • "The staff struggled a bit on a very busy night."
  • "However, the management are very unapproachable and unwelcoming."
  • "Unfortunately they were not very accommodating and were unable to provide us with brown bread for the sandwiches we ordered."
  • "We had to wait 3-40 mins until we finally got our food, and the meat was cold. My friends Yorkshire pudding was burnt."
  • "Got my phone stolen in the pub, the staff was absolutely not helpful, also they said it is not the first time these kinds of situations happen in their pub, and they do nothing about it."
  • "Last time the staff was simply rude and not welcoming at all."

Food & Drink

Pros:

  • "What a lovely pub. We called in for lunch before a theatre trip and had the beef and ale pie - delicious. Quick service, good prices and a really cosy atmosphere. Try it!"
  • "The food and drinks were lovely."
  • "The steak and ale pie is to die for."
  • "Delicious and fresh. A lot of great choices."
  • "The mini pies were so good! The sticky toffee pudding was also delicious."
  • "The Steak and Ale pie was incredible!"
  • "The food was great and so were the pints."

Cons:

  • "Food was a bit over priced and the sandwiches were a bit dry."
  • "Fish and chips was split - one person liked it and the other did not. The Scottish egg was a pass too."
  • "Popped in for a quick lunch with my sister and no problems, but when the bill arrived we were a bit shocked at eighty pounds!"
  • "We felt the food was a tad overpriced for a pub."
  • "More than 7 pounds for a pint of peroni is a robbery. But even a bigger robbery is 18.50 pounds for a basic burger and frozen chips."
  • "The sausages were Rubbery. Like they were warmed up."
  • "Visited this place on a Sunday around 7pm, and most of the food on the menu was not available."

Accessibility & Location

Pros:

  • "Nice corner pub with large selections of beers on tap."
  • "This is one of the best pubs in this area of London."
  • "One of the best pubs in central London with decent prices, never too busy and a lovely traditional feel."
  • "It's a nice pub to drink a pint before head up to Soho."
  • "A wonderful and genuine british pub that sits on a corner not far from Imperial College."
  • "Good location and a marvelous decor both the inside and outside."
  • "Goodge St Station was really close to the pub."

Cons:

  • "The pub was nearing closing and I, and two other girls, were ordering a cab to get home. A staff member came over to us and very abruptly told us to put our phones away."
  • "Unfortunately one member of the male staff ruined the entire night for everyone."
  • "We were the only non-white people in the pub that evening and I believe their attitude towards us was racially motivated."
  • "Didn't drive as its on a main Road and didn't look like there was anywhere to park."
  • "Had my otherwise lovely visit spoilt by having my bag stolen from under the table."
  • "We were the only non-white people in the pub that evening and I believe their attitude towards us was racially motivated."
  • "The manager on duty and other members of staff were constantly staring at us and we overheard them on a few separate occasions making snide comments about us."

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