Saffron Alley Reviews Summary

Product Quality

Pros:

• "After buying from Saffron Alley, my search for quality Halal beef has finally ended."
• "Really good clean quality meat."
• "The meat is high quality, well packaged/labelled and delivered on the agreed date."
• "The meat is always fresh and sent on time."
• "Quality of meat was excellent."
• "All fresh and vacuum sealed. The chicken is succulent and tender."
• "The meat is tasty, fresh and well packaged."
• "The chicken is succulent and fresh, you can tell the animals are not pumped with hormones."
• "The quality of the meat was fantastic and we really enjoyed it."
• "Fantastic quality, packaging and taste."
• "The meat itself is notably really good quality."
• "I find the quality of their meat to be fresh, and most importantly wholesome."
• "Awesome Beef Steaks."
• "Every bite is juicy, tender, and packed with flavor."
• "The quality of the meat is excellent. It's great to finally find a place that I can buy from confidently knowing it's free range."

Cons:

• "Absolutely disgusting quality lamb mince."
• "First one was a kilo of brisket, arrived as promised, and the second one was 2 kg of sirloin for homemade pastirma that I wanted to do."
• "First order great, from there it went down hill, old meat, low cut pieces sold at prime price."
• "Really disappointed, ordered chops and asked for a specific cut but received my order today and was not what I ordered."
• "I am going to give Saffron Alley 4 Stars because the quality of their meat is very good. I find it to be fresh, and most importantly I feel a little at peace knowing that the animals have lived a wholesome life."
• "The meat itself was quite good quality, but could've been cut a bit better."
• "Really disappointed in the cut of the steak. The steak was not cut properly by the butcher. Really thick on one side and thin on the other which resulted into an uneven cook."
• "Sadly really disappointed with not only customer service but also the quality of the minced meat, it was clear that it wasn’t 100% muscle meat."
• "Very disappointed that they not only let my family down on an order for Christmas period, right before it. But let’s us down with what they promised to try and fix it."

Delivery Service

Pros:

• "Efficient delivery and produce always arrives with the utmost care."
• "Ordering was simple and we were able to pick the day we wanted. Delivery was right on time."
• "The online order service is clear easy and concise with great delivery options which you can choose."
• "Placing an order is very easy - I get exactly what I've ordered and there are no unexpected surprises. Packaging is excellent and clean."
• "Ordered a few whole organic chickens from these guys with priority delivery. Ordering off the site was pretty easy, order arrived well packaged with ice packs keeping all contents ice cold."
• "Very quick responses to an issue and change I had in order dates that got resolved!"
• "I ordered beef bones last week and was just hoping that they were nice bones with the bone marrow as I was planning to make a lot of bone broth."
• "Placing an order is very easy - I get exactly what I've ordered and there are no unexpected surprises. Packaging is excellent and clean."
• "Ordered multiple times from Saffron Alley. Prices are good, service is impeccable & quality of meat is fantastic."
• "First time ordering from Saffron Alley and will definitely be returning. Excellent customer service since ordering and kept me well informed."
• "Solid meat products. The lamb sausages had a lot of meat something other lamb sausages fail at, the lamb leg was good quality and clean though it did need cooking longer than lamb legs I've bought from other companies."

Cons:

• "Sometimes the delivery date is a few days - so you have to plan ahead."
• "My only issue is with the customer service team and the need for the company to sort out their logistics and delivery."
• "I have ordered several times from Saffron Alley now, and whilst I can't fault the actual products, the delivery service is despicable."
• "I ordered from them twice. Both orders were great. First one was a kilo of brisket, arrived as promised, and the second one was 2 kg of sirloin for homemade pastirma that I wanted to do."
• "My family love US style 'Prime Rib'. It's not impossible to find in a UK restaurant but it's hard. When you add that it's got to be halal too, then it's impossible hence turning to Saffron Alley for them to provide the core element, rib beef."
• "First time ordering from Saffron Alley and will definitely be returning. Excellent customer service since ordering and kept me well informed."
• "Just received my first order from Saffron Alley and am so pleased with the products. I had a query and when I contacted customer services is was dealt with very quickly in a friendly and professional manner."
• "I recently started buying my meat from Saffron Alley online, it's a total game-changer! Their website is super easy to use, with loads of mouth-watering options and clear info."
• "Ordered a few whole organic chickens from these guys with priority delivery. Ordering off the site was pretty easy, order arrived well packaged with ice packs keeping all contents ice cold."
• "The online order service is clear easy and concise with great delivery options which you can choose."
• "I have placed 3 orders so far, I am very pleased with how delicious the produce is. All fresh and vacuum sealed."