The British Queen Reviews Summary

Category: Pub Orpington

Address: 427 Crofton Rd, Locksbottom, Orpington BR6 8NL, United Kingdom

Phone: +441689869560

Rating: 4.3
based on 119 reviews.

Staff and Service

Pros:

  • "Staff very friendly that make the atmosphere great."
  • "Service was good, and the overall experience delightful….highly recommended."
  • "Very friendly staff the meal was excellent."
  • "The staff is amazing and super responsive. Honestly couldn't fault them for anything even if I tried."
  • "All the staff were brilliant especially our waitress. The manager was fantastic too."
  • "Staff are very friendly and attentive, you can clearly see there is a strong focus on customer satisfaction from the team here."
  • "Very welcoming by all staff and management, nothing too much for any of them."

Cons:

  • "Also need to teach staff how to make a Cappuccino, a coffee with hot milk and no froth is not one."
  • "Been here twice, and both times the service was excruciating."
  • "Staff sometime taking food to wrong tables and hovering over you, a bit to quick to take plates away."
  • "Ages to get served. Poor service and very long wait for food."
  • "Lovely helpful staff just not enough of them working at any one time."
  • "Only negative on our last visit was the waiting times for our food."
  • "the service was very slow it took 4hr to have main course, dessert and bill."

Food Quality

Pros:

  • "Really enjoyed the food and there was a good range of soft and alcoholic drinks."
  • "The pistachio soufflé was excellent."
  • "Food is freshly cooked and appetising."
  • "The food was absolutely delicious!"
  • "The beef was mouthwatering and the Yorkshire pudding and roast potatoes were delicious."
  • "Food all very good and very tasty."
  • "The food was gorgeous - we had the Virgin Experience menu - thoroughly recommend the cheese soufflé starter, the duck confit main, and the pistachio soufflé dessert!"

Cons:

  • "The menu is very limited and not lot of options."
  • "Pork belly was 90% fat tiny amount of meat, cracking what there was of it was inedible cold & chewy seemed microwaved and bad after taste."
  • "We very disappointed with the food last night."
  • "Food was under cooked and cold. We sent 5 of our meals back."
  • "food seemed like it had been re heated roast potatoes were hard n under cooked bad meal desert was hard n crusty n sour."
  • "Main courses didn't impress. Bland risotto and overpriced cheese burger at £16."
  • "The food though was not good AT ALL."

Ambiance and Decor

Pros:

  • "Cozy pub with friendly staff."
  • "The decor and furnishings are reassuringly traditional."
  • "Decor inside and the overall quality of the pub is outstanding."
  • "Nice atmosphere."
  • "Cute pub, I quite like the interior, some cozy spaces to dine."
  • "The interior is beautiful, service is very friendly and accommodating."
  • "The decor is elegantly stylish and the atmosphere is relaxed and very welcoming."

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