Address: 427 Crofton Rd, Locksbottom, Orpington BR6 8NL, United Kingdom
Phone: +441689869560
Rating: 4.3
based on 119 reviews.
Staff and Service
Pros:
"Staff very friendly that make the atmosphere great."
"Service was good, and the overall experience delightful….highly recommended."
"Very friendly staff the meal was excellent."
"The staff is amazing and super responsive. Honestly couldn't fault them for anything even if I tried."
"All the staff were brilliant especially our waitress. The manager was fantastic too."
"Staff are very friendly and attentive, you can clearly see there is a strong focus on customer satisfaction from the team here."
"Very welcoming by all staff and management, nothing too much for any of them."
Cons:
"Also need to teach staff how to make a Cappuccino, a coffee with hot milk and no froth is not one."
"Been here twice, and both times the service was excruciating."
"Staff sometime taking food to wrong tables and hovering over you, a bit to quick to take plates away."
"Ages to get served. Poor service and very long wait for food."
"Lovely helpful staff just not enough of them working at any one time."
"Only negative on our last visit was the waiting times for our food."
"the service was very slow it took 4hr to have main course, dessert and bill."
Food Quality
Pros:
"Really enjoyed the food and there was a good range of soft and alcoholic drinks."
"The pistachio soufflé was excellent."
"Food is freshly cooked and appetising."
"The food was absolutely delicious!"
"The beef was mouthwatering and the Yorkshire pudding and roast potatoes were delicious."
"Food all very good and very tasty."
"The food was gorgeous - we had the Virgin Experience menu - thoroughly recommend the cheese soufflé starter, the duck confit main, and the pistachio soufflé dessert!"
Cons:
"The menu is very limited and not lot of options."
"Pork belly was 90% fat tiny amount of meat, cracking what there was of it was inedible cold & chewy seemed microwaved and bad after taste."
"We very disappointed with the food last night."
"Food was under cooked and cold. We sent 5 of our meals back."
"food seemed like it had been re heated roast potatoes were hard n under cooked bad meal desert was hard n crusty n sour."
"Main courses didn't impress. Bland risotto and overpriced cheese burger at £16."
"The food though was not good AT ALL."
Ambiance and Decor
Pros:
"Cozy pub with friendly staff."
"The decor and furnishings are reassuringly traditional."
"Decor inside and the overall quality of the pub is outstanding."
"Nice atmosphere."
"Cute pub, I quite like the interior, some cozy spaces to dine."
"The interior is beautiful, service is very friendly and accommodating."
"The decor is elegantly stylish and the atmosphere is relaxed and very welcoming."