Address: 42 Market St, Watford, WD18 0PY, United Kingdom
Phone: +447468594635
Rating: 4.6
based on 253 reviews.
Customer Service
Pros:
"We have been to this place many times and never ever let down by the service and professionalism."
"Such a welcoming and lovely atmosphere here! Made all the nerves instantly go away."
"I was greeted by a really friendly lady at the front (blonde hair and fringe) and she was very well educated and helpful."
"Everyone who works there is kinda and friendly and away happy to help, they all seem like they genuinely enjoy and are passionate about what they do."
"Jamie, the guy at the reception was super welcoming and put me at my ease right away."
"Loved the shop, the staff are fantastic, super knowledgeable and make you feel welcome and at ease."
"The staff are super nice and friendly and always make my experience coming in a good one."
Cons:
"Definitely don't recommend! Save your money and go to a professional place."
"The guy's weren't paying attention at all and didn't care what they were doing to me."
"Once I was in the piercing room and the lady (with brown hair and green eyes) had marked my ears, I asked to move them up my lobe slightly. She then stared at me blankly and asked ‘what’s wrong with them.’ in a very hostile tone."
"Do not recommend."
"When I got there, staff were talking about how hungover they were."
"I came in for an appointment and the receptionist... randomly made up a price for my removal."
"I would recommend anyone to avoid this shop as their pricing is randomly made up."
Cleanliness and Hygiene
Pros:
"The suite is extremely clean and the staff are incredible friendly."
"The cleanliness is second to none, the needle was opened in front of me and I was informed of the jewelry type that was going to be used."
"It was super clean and could tell no corners were cut with sanitization."
"The place was very sanitary!"
"So clean and everything done very hygienically."
"The place is very hygienic and they stayed open late to accommodate us."
"The piercer also took great care to ensure everything was clean and sanitary."
Cons:
"I got my belly pierced around 6 months ago... A week ago i noticed that it was growing out and ripping my skin and looked like it was about to rip off of me."
"I got my Daith pierced several months ago now... Several months later it has tore through to the edge of skin and come out. Not happy."
"I went to get a smiley piercing and they pierced it very incorrectly."
"WOULD GIVER ONE STAR IF I COULD!!!!! PIERCER ACTED VERY UNPROFESSIONAL."
"septum ball fell out after couple days, didn’t explain things, and was very rushed."
"First few hours into the piercing it was red raw and throbbing this lasted till day 1 and then it started to swell really badly."
"Even though I followed the aftercare instructions to a T the throbbing came back but worse I had to go to the hospital on day 3 and was on a course of antibiotics."
Pricing and Value
Pros:
"I have also had a piercing done here, the price was ludicrously cheap and I had no issues with it whatsoever."
"The price is so competitive to, just £15 a piercing."
"The prices are really good too. I've seen some places where they charge for ear piercings for around £45, this place does them for affordable prices."
"also, the pricing is fantastic!"
"Very very reasonable prices too."
"It only cost me £15 to get my helix pierced!"
"SUPER CLEAN STUDIO, VERY PROFESSIONAL AND FRIENDLY PIERCERS."