Colony Restaurant Reviews Summary

Food Quality

Pros:

• "We ordered: masala fries, chilli paneer, chicken jalfrezi, butter naan, goan sea bass, tarka dahl, mango cheesecake and vanilla ice cream."
• "Butter chicken 10/10."
• "The food was lovely, reasonable priced."
• "A very delicious food and very interesting flavours."
• "The asparagus fritters were quite creative and tasty and the papri chaat was very nice!"
• "The food was cooked well with lovely seasoning and flavours."
• "Food was delicious, only thing was a bit hit and Miss was the chicken tikka masala."
• "The food was simply wonderful - it was evident that the chefs put a lot of effort into preparing each dish."

Cons:

• "I wasn’t impressed with this place. We were served chicken biryani with cold chicken. Our other food was horrible too."
• "The butter chicken had a very overpowering elaichi taste."
• "Good quality Shisha, the mains were not to my expectations."
• "The food was lovely, reasonable priced. The whole experience was really good. Good ambience too."
• "The lamb was very chewy. However, the chicken biryani was better."
• "The food is overpriced & portion sizes are too small."
• "The food was bland and off. The lassi tasted more like single cream than mango."
• "Food had no taste and very bland. Our anniversary was mentioned prior to ordering."

Service

Pros:

• "The staff and management personally checked on the guests and ensured everything ran smoothly."
• "Service was 10/10. Our waiter Abdal was an amazing host."
• "Syed and Azim for making our visit an unforgettable one."
• "The staff were very attentive, they were fantastic."
• "The service was very good from Syed - thank you!"
• "The service was fantastic. I really enjoyed the ambience of the restaurant."
• "Excellent customer service, built a good rapport and food was good."
• "The service was exceptional. I stoped believing that one can get a good service during iftar as the volume of customers is unreal."

Cons:

• "Service was terrible, guys couldn’t speak English properly and no manners is serving."
• "Service in the beginning was lovely till the end. There wasn't anyone around to help clear the table."
• "Service wasn’t the best, had to ask 3 times to get the table wiped upon entering."
• "Service was very slow even though it wasn't so busy as people were eating."
• "Service can be a hit and miss during peak periods and you can find yourself relating the same things over and over to the waiters."
• "The service was not good and food wise was not that good."
• "The service wasn’t great I was almost rushed to give my order, to then receive it 1hr 30mins late."
• "Service was very nice - Syed was very helpful and made it very fun with the smoke."

Ambiance and Decor

Pros:

• "The restaurant was clean and aesthetically pleasing."
• "The decor was reminiscent of a bygone era and was truly beautiful."
• "Lovely decor and well spaced out dining and lounge."
• "The restaurant is beautiful and the starters are delicious."
• "Luxury, spacious and clean setting. Modern decor, vibrant atmosphere."
• "Beautiful restaurant and lovely Shisha garden."
• "The restaurant looks prestige, but the shisha garden they have at the back wasn’t so great."
• "The ambience and setting were very nice and clean."

Cons:

• "This explains why the place was empty on a Friday evening."
• "The decor was lovely and fancy. The service was fantastic. I really enjoyed the ambience of the restaurant."
• "The only downside is that the toilets were dirty, water and toilet tissue everywhere on the floor and no paper towels to dry hands with."
• "The toilets seem a bit worn."