Viceroy Restaurant Stafford Reviews Summary

Food Quality

Pros:

• "Both were fabulous, well spiced and tasty."
• "The Chicken Makhani and Korma fared a little better, the chicken was tender."
• "Maybe the best Indian dish (Chicken Nagha) I have had for a very long time."
• "Food absolutely gorgeous!"
• "Amazing food very reasonably priced! A menu full of interesting dishes with a decent range of vegetarian options."
• "The food was the best Indian we have had for a long time, maybe ever."
• "Absolutely superb food some of the tastiest and best Indian food I've ever eaten."

Cons:

• "The tandoori chicken I ordered, was definitely not tandoori chicken, the chicken looked grey."
• "Both sauces were tasteless."
• "The curry’s had next to no chicken in them, and also ordered the Chicken Tikka Main, which came and was 6 tiny pieces of dry overcooked chicken with no taste whatsoever."
• "A couple of the dishes were fairly nice but one was just watery and a bit tasteless, and one of the others tasted somehow a bit stale."
• "Most of the food was cold well not hot anyway, and the chicken tikka masala had a very funny after taste."
• "The chicken in my naga and in my partner's balti was tough and overcooked."
• "Food was of poor quality, chef had no idea of cooking vegetarian food, overcooked mutton, oil seem burnt and used several times."

Service

Pros:

• "Service was good and the staff make you feel welcome when you arrive."
• "The waiting on service was outstanding so polite table checks the cocktails fabulous."
• "Top notch service."
• "Fantastic customer service from every member of staff, very attentive, friendly and great fun."
• "The service we received was nothing short of exceptional. Attentive, timely & polite, it really stood out against other restaurants we visit."
• "Service was impeccable."
• "The service and food was fantastic."

Cons:

• "The staff member greeting us didn't seem very happy we had chosen this option and asked several times if we'd booked and selected the set meal."
• "It was a sheer disappointment dining at this restaurant as the staff was so rude and not friendly."
• "Awful and cold food delivered after waiting an hour and 50 mins and the rude man on the end of the phone after asking him to replace the food or collect the food and refund said he didn’t care how often we used them and refused to refund or replace the food!"
• "However the takeaway is very hit and miss, sometimes of the restaurant quality, some times not, with dry meat, and overcooked (reheated) rice."
• "Worst service I've ever seen in a restaurant."
• "None of the waiters smiled once, very formal atmosphere."
• "Considering we use this Indian frequently I am very disappointed!"

Value

Pros:

• "Slightly more costly than your average Indian restaurant but it is above average so well worth it."
• "It's not cheap, but well worth visiting in my opinion."
• "The curry was to be fair more interesting than average, I'd give that 4 stars if it were normal price."
• "But please know that this is by no means expensive and in comparison to other quality restaurants I would say competitive."
• "We all had the £11.95 four course special. It was fabulous."
• "The food is off the charts. There are some amazing takes on traditional dishes and some unique dishes you won't find in other restaurants and all are excellently balanced."
• "Great food, polite service and beautiful setting sat in the Orangery overlooking Milford common."

Cons:

• "£4 for a small bowl of broken up papadums plus £2.50 for the dips."
• "Dirty wine glass on the table and cracked sorbet dish wasn't a good standard."
• "Charged £4.50 for a pint of what was basically mostly watered down ‘coke’."
• "£50 for 2 people having basic curry and naan is way too expensive."
• "Very expensive for the quality of food as well £100 for 2 people at an Indian restaurant is quite high."
• "I think you pay for the setting and not the quality of food."
• "Water charged at £4 says a lot."

Ambience

Pros:

• "Maintaining a very comfortable yet classy atmosphere."
• "The atmosphere and surroundings are very pleasant."
• "The restaurant is warm, comfortable and very nicely decorated and lovely set tables."
• "Beautiful setting sat in the Orangery overlooking Milford common."
• "Lovely ambience."
• "The overall ambience of the restaurant didn't disappoint."
• "One of the nicest Indian restaurants I have eaten in, comfortable with a good atmosphere."

Cons:

• "It's a shame the atmosphere was ruined by the raging argument coming from the kitchen."
• "The table we were put on felt a bit squashed in and hadn't been laid properly."
• "Most of the staff we encountered didn't seem to know what they were doing, and didn't speak or understand English well."
• "No table, slow service, various views on the starters and mains."
• "The poppadoms, while crispy enough, had a muddy, stale flavour to them."
• "The Peshwari Naan was soggy."
• "Seemed like papadams were fried in used oil."