Yami Restaurant Reviews Summary

Food Quality

Pros:

• "The short ribs on the Special and spicy mixed seafood noodles were amazing, hot, but great taste."
• "AMAZING VALUE!!!! with the lunch time special."
• "Definitely the best BBQ in New Malden. Well recommended."
• "Food are tasty as well as the drinks are good."
• "All the dishes were perfect: the kimchi pancake, noodles, tempura, and last but not least their fried chicken."
• "The Korean fried chicken we had there was super crispy and juicy as well - legit Korean food!"
• "The food was amazing!!! I loved the kimchi, theirs was the best I've had so far."

Cons:

• "The food I got is nothing special. We ordered a bibimbap and a beef hot pot/soup."
• "The fried chicken was slimy as the skin wasn't fried properly so it was soggy with no crunch."
• "Food was okay, the seafood hotpot was only average and the amount of seafood was tiny, not worth it."
• "The first thing that I always order to taste the authenticity of a Korean restaurant is their beef rib stew soup... this was tasteless."
• "The BBQ meat was thin and nothing special."
• "The tofu soup also had good flavour but the texture of the tofu was odd."
• "The food was overall tasteless and had no flavour."

Service

Pros:

• "If you want to experience healthy food and friendly service, I highly recommend this place."
• "Waitress was kind and helpful."
• "Will defo come again and introduce to more local Northerners xx"
• "The staff were nice and helpful whenever we needed anything."
• "Service is excellent, meals are very tasty, good options for the BBQ and sides are free."
• "The staff were very friendly and were able to accommodate us very quickly."
• "The staff are really lovely and polite and I love how authentic the atmosphere was."

Cons:

• "All the staff doesn't look happy with what they are doing especially the waitress."
• "Seems like staff just doesn't care about customers."
• "Food was decent, service was terrible. Staff sat around chatting, waiter didn't bring plates or water."
• "Not very welcoming, no interaction with the staff."
• "Service was not great. Had to repeat asking for water and when the waitress did bring us water she only gave us 2 cups for a party of 4."
• "Unfortunately we do find the service often lacks - staff are usually abrupt and can seem annoyed by requests, even when not busy."
• "The service is so bad and one of the male staff attitude is so bad."

Atmosphere & Cleanliness

Pros:

• "A great Korean eatery with a large space and quite a few private rooms for larger groups."
• "Very authentic, pretty low key."
• "Super local joint. Decent barbecue dishes (only tried those cooked in the kitchen), epic fried chicken and beautiful kimchi."
• "The food here is consistently good and service is polite."
• "Absolutely delicious, food had amazing quality and flavour to it and you can tell the food was made with such love and care."
• "It's really clean, friendly service and the prices are fair."
• "This is obviously an establishment who has pride in Korea and loves cooking!"

Cons:

• "They don't have proper extraction fans, so we weren't able to cook the meat how we wanted to."
• "Only coloured person was my partner and we were treated differently compared to everyone there by waiting staff."
• "Side note: the sauce bottle provided is riddled with black mould on it's label. So something to be aware of."
• "The music is way too loud maybe put the volume down a little bit."
• "Stay away for eat put to help out! Very poor service & bad quality of food."
• "We were told there was space for 2 but they have a long corridor down and some tables near the fire exit where it is freezing and there is no atmosphere at all."
• "Unfortunately, we were sat next in front of the fridge where the drinks were and every few mins, the waiters would come get a drink for customers and it was slam against the fridge door which startled my uncle."

Value

Pros:

• "AMAZING VALUE!!!! with the lunch time special."
• "After visiting all the Korean restaurants in New Malden, I can confidently say sundubu chige (spicy seafood and soft tofu stew) here is THE best in town and excellent value for money lunch set."
• "The staff there are amazing, go above and beyond and the food is delicious and reasonably priced."
• "All of it tasted really good and the price was very reasonable! ~£40 for it all."
• "The portion sizes were really good and the food came quickly."
• "Spectacular food at an unbeatable price."
• "Unbeatable price and service with free ice-cold water."

Cons:

• "Don’t feel the price is so good either and they charge you for 10% service fee."
• "Even with such bad food and staff, it’s not cheap."
• "Also very expensive given the poor quality."
• "The meal was far cheaper than if we had dined in central London, coming in at £65."
• "But perhaps more expensive than most places."
• "You pay a lot for tiny sides, and the portions of their meat were definitely not great value for the price."
• "The prices is a little expensive though."