Namaste Lounge Reviews Summary

Service

Pros:

• "They know what they’re doing and you can tell making the customers happy is their main priority."
• "The staff are very attentive and friendly."
• "Lovely decor and ambience, staff amazing and their service was good if not great!"
• "The service provided by Alex, our friendly waiter, was exceptional."
• "Staff were very polite and attentive...so the 12.5% discretionary service charge was well worth it."
• "Service and staff are amazing. Thank you."
• "The service was excellent - the staff are very attentive and polite."

Cons:

• "The restaurant manager had no remorse, the worst service I’ve had in a long time."
• "Service was absolutely poor, no one attended to us when wanting drinks."
• "Had the worst experience at Namaste lounge the other day. The service was absolutely diabolical."
• "Awful service, I have never been treated this badly."
• "Service was slow and haphazard, staff had to be flagged down so that any orders for food or drinks had to be made."
• "Service in there is absolutely rubbish. Don’t advertise big things when you can’t deliver."
• "The service was one of the worst I’ve ever experienced."

Food Quality

Pros:

• "Food quality was awesome."
• "The food is absolutely delicious and we are already thinking of booking another group dinner there sometime soon."
• "The food was the best part of the place. The mixed grill was amazing. Everything had a great spice, flavour and texture to it."
• "The food that comes off the tandoori with the chicken tikka and lamb chops incredibly flavourful and tender."
• "Excellant staff and very good flavoured food."
• "The food was absolutely delicious. The curry was cooked to perfection and served hot."
• "Food is amazing and such Beautiful holiday vibes in the garden."

Cons:

• "The food wasn't anything special."
• "Jalfrezi was not spicy at all which was a bit of a let down."
• "The sri ankan mutton rolls and fish cakes were bland and cold."
• "Order for a collection three biriyanis, the food was ready in time with stands of hair inside the food."
• "Chicken seekh kababs were juicy and not so spicy. Just loved them."
• "The chilli chicken was like stale and so hard the butter chicken was so sweet it could pass as a dessert!"
• "Food quality and taste is worst."

Ambience and Decor

Pros:

• "What a great setting to celebrate my friends birthday."
• "A beautiful place to dine in with stunning food."
• "Its very beautiful and gives you feeling you are on holidays abroad."
• "Beautiful winter garden felt like I was in a magical wedding hall."
• "The atmosphere was elegant and inviting."
• "The ambiance was cozy and inviting, perfect for a relaxing evening."
• "Ambience was lovely."

Cons:

• "Would not come back to this place as it failed to lure me back in with all negatives I/we all found in this place."
• "We were not impressed by the ambience and the decor at the back. It looked dated."
• "The music was so loud we couldn’t hear each other speak."
• "Very loud. Club like vibe and experience. Was not my type of place to eat at."
• "Seating around the bar area is noisy and turns into a club area later in the evening."
• "Most restaurants would offer a complimentary dessert for the person celebrating a birthday to make them feel special. This didn't happen."
• "Security at the entrance are a nonsense since many years, they trouble all who comes for ID even during restaurant hours! unacceptable behaviour."

Value

Pros:

• "Definitely be back, also worth noting spirit bottle prices are reasonable and they make nice cocktails!"
• "Not the cheapest but appreciate the high quality of food."
• "Food portions were large so we all needed up taking leftovers."
• "The food and drinks are simply amazing."
• "Pricy, but takeaway was prompt and delicious."
• "Food is delicious and portions are well sized."
• "Food is marinated perfectly with a great balance of spice."

Cons:

• "Ridiculously overpriced for such below average service."
• "Good food, great venue, but too expensive."
• "Then you get charged 12.5% service charge which I thought was extortionate."
• "Also the portions here are really small and for what you pay for is not worth it."
• "Overrated and overpriced for what it is."
• "From a price perspective it is quite expensive."
• "It's crazy to think a small plate starter costs £9-12, even for vegetarian options."