Address: Gielgud Wy, Walsgrave on Sowe, Coventry CV2 2SZ, United Kingdom
Phone: +442476614781
Rating: 4.2
based on 148 reviews.
Service
Pros:
"Staff always friendly frequently visit, clean."
"Despite such high turnover, it's kept clean and sauces are returned back to the central area quickly meaning you don't have to awkwardly look for them."
"New and different way of ordering, where you order from your table. Service was fast, food was nice."
"Always consistent quality and service, can get quite busy on a Friday night and over the weekend."
"Upon arrival, fast greeting and seating and upon ordering a platter for me and my partner it arrived within 10 minutes."
"Very good hospitality and the food is just great! Highlights are the boneless chicken thighs, fino pitta and the AMAZING brownie!"
"Service was quick and friendly, and the food was great as usual."
Cons:
"Waiting for the table for 55 min then, after ordering the chicken took 50 min to be ready."
"The queuing process is quite tiresome so be prepared for a wait."
"Very rude staff and awful service!"
"No service at all. I went in there and was sitting for 10 minutes no one shows up to ask what I want."
"Staff were all a bit slow, vacant seeming, and not that helpful."
"Staff told us we have to wait 4hrs to get a free table to eat so we couldn't go inside."
"Absolutely awful dining experience with little to no care for customer satisfaction by any staff."
Food Quality
Pros:
"Ordered our food which came 10 minute later well cooked and gorgeous."
"The pitta was very tasty but the sweet potato and butternut squash side wasn't roasted and the cubes were actually quite hard."
"Food was great, but not enough seating so waiting before even getting to a table was a pain and it was incredibly noisy, have to speak loudly just to order and can't have a normal conversation."
"The food was absolutely amazing! The service was amazing!"
"Love a good Nando's! The new chickpea wrap is so good, especially with the sweet chilli jam and pickled onion."
"The food was great, most importantly my son loved it! His plain-ish chicken pitta went down a treat."
"At the end of the day, you go to Nandos for some delicious, moist, flavourful chicken and that's what we got."
Cons:
"The restaurant seemed nice but the chicken was dry."
"The rice was dry the chicken was dry with no flavour and the peas consisted of 80% water."
"The food was a bit underwhelming - the chicken breast was very overcooked and the corn on the cob only slightly charred."
"The wrap was nice as it always has been. However, I cannot say the same about the burger.. unfortunately it tasted like seasoned rubber in a bun."
"Problems with cleanliness, especially sauces are ALWAYS greasy and hands are very sticky after using them. The online ordering method is disgraceful."
"We spent £100 in total but sadly chicken was extremely dry and needed a lot of the Nando’s sauce and make it more edible."
"Awful food ....chicken raw and tough....manager not really interested."
Ambience & Location
Pros:
"Nice quiet atmosphere suitable for families with young children, work lunches and hot dates!"
"Cinemas right next to it as well so perfect location for a film and a 'cheeky Nandos'."
"Located near a Cinema, bowling alley, coffee shop, hotel and a few other restaurants."
"Nice restaurant, with a good atmosphere. You’ll find a lot of youngsters here due to the cinema and local bowling place."
"The restaurant looked really nice and spacious."
"Nandos is always a consistent experience, this one no exception."
"Great place to hang out without over spending money."
Cons:
"Our table was near the door and people entered and exited continually and it was freezing every time the door opened."
"Bleak nondescript chain on an industrial estate."
"The music is slightly loud making it a bit difficult to talk and hear without raising your voice above normal."
"Got seated quite quickly. However we had seats close to the entrance which was freezing cold every time they opened the door."
"The down fall for me was that when you walk in, it's confusing you don't know what to do or where to go."
"Just been turned away because I was in a party of 3 :/ the reason for this was because they were expecting trouble in the area and were only excepting parties of 2 or less..."
"This is the 5th time I have attempted to eat here before going to the showcase even turning up 2 and half hours before the movie is due to start to consider waiting times only to be turned away because they are too ‘busy’ for a table for 2."
Cleanliness
Pros:
"Despite such high turnover, it's kept clean and sauces are returned back to the central area quickly meaning you don't have to awkwardly look for them."
"The restaurant was nice, clean and looked after, bathroom was a bit of a state, looked like it could do with a serious clean for a start."
"Clean throughout in my experience."
"Very clean, toilets very nice and well kept."
"Tasty chicken in a very clean restaurant."
"Waiters and waitresses were friendly and attentive at all time, and restaurant is clean."
"Very friendly service and an airy and clean space."
Cons:
"The bathrooms could have been a bit cleaner which would have made the overall experience a bit better."
"Toilets were dirty, full of poo, pee on seats, broken toilet seats, and toilet paper dispenser broken."
"The only downside was that the toilet was messy!"
"Reason for 4 star is their rest rooms needs to be cleaned more often as there was toilet tissues all over the floor when restaurant was not that busy."
"Problems with cleanliness, especially sauces are ALWAYS greasy and hands are very sticky after using them. The online ordering method is disgraceful."
"I am an odd person who isn't keen on chips so had a, so called, portion of vegetables which was tiny, in a tiny, flat pot, greasy, warm and virtually £3!"
"The burger bun was very dry and difficult to bite/cut through."