New Square Reviews Summary

Shopping Experience

Pros:

• "The layout of New Square is both spacious and shopper-friendly, making it easy to navigate through the different stores."
• "New Square shopping centre has all the usual high street shops like Next, Virgin phones, Boots and Costa as well as some small independent shops selling clothing and make-up."
• "Great selection of shops to choose from, outdoor markets which you can find a great bargain in to large retailers which you can get what you may require."
• "Good shopping experience high street stores, multiple security available in stores and on walkway."
• "Each store I visited had helpful and courteous staff, which added to the overall positive shopping experience."
• "A brilliant place for shopping and dining out."
• "Great shopping centre. Tesco, next, primark, JD, sports direct, Claire’s, clarks and entertainer are there just to name a few."

Cons:

• "Needs more big name shops."
• "Unfortunately some shop units are closed & boarded up so, Queens square & New square is not as nice & flurishing like back in, '60s, '70s & 80s."
• "Its still a poverty ridden town centre, approx. 11 - £1 shops."
• "The shopping centre was busy but most of the premises by the cinema have closed down and have been empty for a while so not much to keep you the square."
• "Problem is that there are still empty shops detracting from what could be a really good shopping experience."
• "Shop did not have the mobile phone I wanted, poor customer service well Carphone Warehouse was a great example of non existent customer service."
• "The downfall for New Square is the people that work there, none of them are local and come across really arrogant and rude."

Parking

Pros:

• "Parking is free for up to 2 hours if you spend over £5 at Tesco."
• "Parking is simple and cheap if you shop at Tesco's."
• "On a Sunday it is free parking but you will struggle to find a space."
• "Parking charges are quite high, but is free on Sundays and after 6pm every day."
• "Free parking after 6pm and before 6pm parking prices are very cheap."
• "Parking was convenient and ample, which is always a bonus."
• "Free parking currently and for the foreseeable future."

Cons:

• "They charge for parking during the day."
• "Parking is terrible... No spaces yet multi storey never open."
• "Careful about leaving your car in their car park stayed for 51 minutes paid at the machine like always and bang get a parking fine."
• "Keep away...ripped off by the car park company..paid the correct amount...still had the ticket as evidence...appealed but ended up with a £40 fine."
• "I had absolutely no idea until now, over a month later, I got slapped with a fine with literally a SINGLE day to appeal, which obviously forces me to pay the early charge fee fine immediately."
• "Beware of rip-off parking charges."
• "Parking in this center sucks, there are several car parks and they all have the same machines that you pay on exit however you need to pay at the machines that are in the car park that you parked in otherwise you'll get a parking fine."

Facilities & Amenities

Pros:

• "Disabled ♿ access throughout with its own disability shop on site!"
• "They supply free toilets and changing area for babies!"
• "The cleanliness of the entire area, including the restrooms, was noteworthy."
• "There is lots of toilets if they are needed and these include disabled toilets and baby changing areas."
• "The New Square is a very modern and clean shopping centre that feels fresh and spacious."
• "The center is very modern and stylish, good variety of shops, huge car park, very clean and well maintained."
• "It's clear that the management puts effort into maintaining a clean and welcoming environment."