Merry Hill Reviews Summary

Category: Shopping mall

Address: Pedmore Rd, Brierley Hill, DY5 1QX, United Kingdom

Phone: +441384487960

Rating: 4.2
based on 627 reviews.

Shopping Experience

Pros:

  • "Great shopping centre, with plenty of free parking with no time limit."
  • "Great shopping centre. Lots of stores to shop in. Very clean and free public bathrooms."
  • "Good lot of shops, first time we'd been and as it was first week of the New Year it was nice and quiet."
  • "The range of shops was great everything we (well Mrs B) wanted."
  • "Great little shopping centre with free parking and lots of stores and a retail park in close proximity."
  • "Nice and clean. All shops well presented."
  • "Great shopping experience loads of varied stores all under one roof."

Cons:

  • "Parking was okay lots of spaces but so much queueing to get one and the multi storey had a gang of kids on bikes riding round in and out the traffic which was a bit dangerous."
  • "The parking here can be a nightmare though so don't go on busy days if you don't like circling car parks endlessly waiting for someone to make room."
  • "Parking here is an absolute nightmare - granted, we turned up on a Saturday but with all parking being on one level, we ended up driving around for 15 minutes just to find a space."
  • "There are now lots of empty shops, and I now try and avoid this place as much as possible."
  • "The only bad thing is how horrendously the car park is laid out."
  • "Only issues is food hall seems dirty and not well spaced."
  • "Parking however is difficult to secure."

Cleanliness and Facilities

Pros:

  • "Lovely clean shopping center."
  • "There are even cleaners regularly visiting the toilets keeping them clean!"
  • "Excellent shopping centre, super clean toilets, they were displaying an award for cleanliness which they fully deserve."
  • "Toilets are clean, lots of security visible."
  • "Plus the whole place was spotless."
  • "Big and clean place with a good selection of shops and loads of parking."
  • "The toilets have had a revamp as well, lovely, clean, and modern."

Cons:

  • "It's so sad how many empty shops there are but it felt very safe...lots of hand sanitizer everywhere!!"
  • "The toilets smell lovely from the outside, but they are absolutely disgusting inside."
  • "On busy periods they are absolutely trashed by scruffy idiotic kids and the cleaning regime seems a little lax."
  • "Food hall area looked like a bomb had gone off in there, tables were left in a state and waiting to be cleared."
  • "Like most malls now... looking a little sad with quite a few store closures and boarded up fronts."
  • "Parking is a joke. Stuck on one carpark by cinema for nearly an hour."
  • "Food court can be quite cold in the winter due to where the entrance is located."

Accessibility and Convenience

Pros:

  • "You can access by car, with plenty of parking, or by bus from most locations in the Midlands."
  • "Very big car parks, excellent public transport links."
  • "Best to come in the morning as parking can become a problem especially for busy times of the year."
  • "Ample parking space and easy access to shops."
  • "Large indoor shopping mall with lots of outdoor shops too."
  • "The car park was huge with ample spaces located around the shopping centre."
  • "Good access for disabled shoppers!!"

Cons:

  • "Main gripe is the location of lifts and escalators, you have to walk to the end of the couple of halls to get to one."
  • "They are increasing the car parks to limit you to stay for only 4 hours!!!"
  • "I just messed up all the impressions of this parking place and the fact that Google maps led me around the entire shopping center."
  • "There are lifts to each levels however some are closed and locating the working ones was not so easy did have to ask for help I was disappointed that the mobility centre hiring out scooters no longer existed but wheelchairs are up for hire."
  • "The layout can leave you lost and they don't have many maps which can become frustrating!"
  • "Always difficult to get disabled parking place lately."
  • "Only downside to the place is not enough lifts for disabled and pushchairs to use."

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