The Mill, Haslemere Reviews Summary

Category: Pub Haslemere

Address: Shottermill Rd, Haslemere, GU27 3QE, United Kingdom

Phone: +441428643183

Rating: 4.2
based on 169 reviews.

Food Quality

Pros:

  • "The food delicious and I had a complimentary card and bottle of bubbles too!"
  • "The food we had from the valentine menu was absolutely fantastic."
  • "Food was great. Well presented and tasty."
  • "The food from the kitchen was incredible."
  • "Food very nice."
  • "Food was excellent and would have no qualms on taking my dad there the next time we visit."
  • "The food is elevated beyond what you'd expect from a pub, flavours and presentation were great."

Cons:

  • "Rather disappointing food. Bland, dry and underwhelming Sunday roast."
  • "Unfortunately the vegetable curry was REALLY disappointing, no flavour and consistency was very gloopy."
  • "The food was disappointing at the price. Seemed like a microwaved chicken curry with barely any chicken."
  • "The pizza was dreadful. Honestly you'd have better from the freezer of iceland, and I resented paying £11 for it."
  • "The food was below average, service was painfully slow."
  • "Had the Sunday roast. Quality not great the vegetables were undercooked."
  • "We had a couple of burgers, meat was dried up, over cooked and tasteless."

Service

Pros:

  • "Thank you all for making our outing so special."
  • "The service was great, Annabelle was super attentive, friendly."
  • "Kelly, yasmin & James were amazing, very welcoming & friendly."
  • "Service was excellent, very helpful pleasant staff."
  • "The staff were outstanding and the food was exceptional."
  • "Served by attentive staff."
  • "The staff really went the extra mile to cater for my needs."

Cons:

  • "Despite lunchtime the staff were busy but we weren’t asked if we wanted more drinks."
  • "Everything was lovely but the 2 staff waiting on us didn't communicate well."
  • "Very slow sloppy service not only that it's major expensive overpriced not very friendly bad atmosphere all the way through the pub."
  • "Service was painfully slow and inside the pub was so uncomfortably hot it wasn’t enjoyable."
  • "Service terrible, waitress clearly didn't want to be there and was too much effort to offer deserts or anything else."
  • "Poor slow service. Were running two different menus but didn’t bother to tell us until we tried ordering something off ‘the wrong one’."
  • "Beyond abysmal service."

Ambiance and Setting

Pros:

  • "Words cannot describe how thrilled we are to have chosen The Mill to host our wedding reception."
  • "The garden is great for kids with decent seating."
  • "The pub is in a beautiful building which is well decorated, clean in the seating/bar area and has a good selection of beers."
  • "This pub is a must, very good food and atmosphere."
  • "Quality pub, great food, classic ambience and a contained outdoor area for kids with ample play facilities."
  • "Lovely atmosphere, beautiful looking pub and garden."
  • "The ambiance was just perfect."

Cons:

  • "If you want a lesson on how to turn something into a total disaster, this is it!"
  • "Quite disappointing after reading good reviews."
  • "This is a beautiful looking quaint traditional looking pub but lacks soul and food quality."
  • "However I didn't find the staff very friendly or welcoming, the prices are rather high and there was an over powering ammonia type smell in the gents."
  • "A pity our dog wasn't acknowledged or offered the biscuits on the bar."
  • "Every 6-months we try their food (in hope it has improved) and it’s always awful."
  • "But there owners should be taking care, as this is not nice around children !!!"

Value for Money

Pros:

  • "Very reasonably priced."
  • "The menu is excellent, the prices good, the wine list is good too."
  • "Very good roast, the photos posted on Facebook didn't do it any justice, it was massive, couldn't eat it all."

Cons:

  • "For the price we paid, £200 for 4 people, the quality wasn’t good enough."
  • "Way overpriced and very lacking in any garnish."
  • "I would say it's ok but the price is where it goes all wrong."
  • "The bill was just shy of £84 which seemed a lot even allowing for two large wines and a pint of cider."
  • "Quite pricey, had the roast beef."
  • "Totally wrecked a once-good pub! Car park always empty, they don't serve good food like they once did, and they won't accept cards - you need to pay cash, which is daft."

Special Considerations

Pros:

  • "The menu itself was very accommodating to both our dietary needs, they even had gf Yorkshire puddings to replace the regular ones with the roast dinner!"
  • "This didn't stop us having some fabulous food and my wife was ecstatic to find a desert she could eat (gluten and dairy intolerant)."
  • "Dog friendly and wheelchair accessible which made a nice change!"
  • "Staff are wonderful, the service and knowledge is exceptional for gluten free/coeliac sufferers..."

Cons:

  • "Arrived at 1pm to find no specials available and the menu had no chicken unless you wanted a salad only battered fish, no lamb or beef unless you wanted a pie."
  • "Asked for 2 burgers plain, they came with chilli dressing on!"
  • "Girlfriend had a confit duck salad with almost no duck (‘confit’ was also clearly just a word to make it sound posh) and wilted, yellowing salad leaves."
  • "Worth noting, there is no longer a climbing frame there which was unfortunate as that was one of the reasons we went there."
  • "I won't be eating at The Mill again unless the vegetarian menu improves."

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