The Coach House Reviews Summary

Drinks Selection

Pros:

• "Good selection of beers & funky ciders."
• "For London great priced drinks."
• "Amazing atmosphere for any sport, decent food and great selection of drinks!"
• "Good selection of drinks."
• "Had a lovely pint of Beavertown Neck Oil and shared a Scotch Egg, Sausage Roll and a bowl of Triple cooked chunky chips!"
• "A decent pub and for the West End, reasonably priced."
• "We got a round of drinks in which came in a fair bit cheaper than I thought it would for a central London pub."

Cons:

• "Drinks overpriced even for central London."
• "The drinks do seem remarkably expensive though with my one bottle of beer coming in at over £6."
• "A pint of Camden Hells used to be £6 I paid for quarter final match in May, but the final day it was over £7!!!!!"
• "Attempting to charge £20 each just to walk in the door without anything included is ridiculous."

Staff and Service

Pros:

• "Helpful, friendly staff."
• "Delighted to have found this place with great friendly staff, cold beer aplenty and a lovely sharing menu!"
• "Staff were engaging and friendly n fun."
• "Team are friendly and competent, beautiful site, excellent cocktail menu."
• "The staff were helpful and cheery."
• "Great staff especially Timea who was very helpful and friendly when asking for recommendations!"
• "The staff were very pleasant and apologetic."

Cons:

• "You could see that same manager that took us to the table drinking (alcohol, in case its not obvious) during service!"
• "Staff at this pub managed to spoil our long awaited evening."
• "Waitress was a bit short when we asked for extra ice and never brought it."
• "Customer service is horrible at this place! Steer clear, service is slow."
• "The customer service has been a bit hit and miss, more recently with surly, aggressive and arrogant staff."
• "The staff were quite rude and pushy."
• "We were rudely spoken to then when we refused to leave we were treated like criminals and removed from the premises by a bouncer."

Atmosphere and Venue

Pros:

• "Amazing atmosphere for any sport, decent food and great selection of drinks!"
• "Atmosphere was great, they had sport on but it wasn’t intrusive."
• "What looks like a normal pub on the outside is actually huge on the inside with a number of floors, catering to the live comedy which is a great way to spend an evening."
• "During the night everything was perfect, we had loads of fun."
• "It was still an enjoyable experience."
• "Very friendly pub! A great place to grab a beer and chill after a walk in the rain."
• "This is a nice pub that has a relaxed and chatty atmosphere."

Cons:

• "Bouncers outside were really nasty went home in tears."
• "Felt, looked and smelt like a spoons. Disinterested bar staff, sticky tables, no atmosphere."
• "It got too crowded and busy."
• "The venue was good, if a little hot, but pretty intimate."
• "Hilarious acts, seating arrangements were awful (thinking knees digging into backs)."

Food Quality

Pros:

• "Everything I ate was delicious and the halloumi was amazing!"
• "A dinner was perfect. We’ve got it very fast, the portion was more than enough and the food was tasteful."
• "Fish and Chips - must try, you won’t get disappointed."
• "The best fish and chips we had in London and the Beef Pie of the Day was delicious too!"
• "The food was quite good especially with a bit of added salt."
• "Great atmosphere with unfussy food on offer. Sports bar with televisions."
• "Lovely food and fantastic atmosphere. The staff are very welcoming pop in before the theatre and went back after."

Cons:

• "Disappointing that a few options on the menu were not available menu is quite small."
• "Unfortunately they had run out of scotch eggs so we ended up with a burger."
• "Minimalist food without the quality. Fries were undercooked and soggy."
• "Food terrible. Everything i asked they 'had run out'."
• "Food came out in drips and drabs, had to ask for cutlery."
• "Half of our order was not taken. Incorrect food was served."

Management and Pricing

Pros:

• "Previously had my stag do here, and honestly could not have faulted the staff or the venue."
• "The Standup Club yesterday felt like an evening with old friends I hadn't met for a long time."
• "The Comedy Pub was one of my few highlights during my stay in London."
• "Nice pub over 2 floors, great atmosphere, friendly helpful staff, great food, and plenty of large screen tv's to watch the World Cup on."
• "A hidden gem away from the tourists, a traditional London pub with air conditioning tucked away down a side street."
• "Hosted our annual school old boys evening and they were fantastic. Staff all super friendly and most helpful."
• "Had a fun night at this cosy 100 seater venue, the line-up is always funny."

Cons:

• "The way they talk and treat you with utter contempt is plain wrong."
• "Customer service is horrible at this place! Steer clear, service is slow."
• "Limited seating space so had to stand so would be cautious about visiting during extremely peak times!"
• "Upstairs bar open for very limited time, despite a very full upstairs bar for watching a sporting event."
• "The service was shocking from arrival."
• "Completely under rated totally over priced."
• "'Surge pricing' or as they call it 'dynamic pricing' is annoying enough on cab apps, this can't become the normal in pubs."