31 below Reviews Summary

Service

Pros:

• "However, we had a shift change, and our new waitress was utterly delightful and very obliging."
• "Expensive for what you get however service was good and attentive at all times."
• "The service was a bit slow and the waiters were a bit confused about what was served and what to be served. But they were really busy and we got everything we ordered and the waiters were super friendly, so nothing negative on our side."
• "Everyone was very friendly, we sat downstairs where there are comfier couches, and quieter from the busy crowds upstairs."
• "The service was great as always! Highly recommended!"
• "The service was amazing! The team went the extra mile to accommodate a last minute extra guest."
• "Very friendly service. Nice to sit outside if weather permitting."
• "All in all, fairly polite staff that could be better managed, busy but nice atmosphere downstairs"
• "Great service, lovely staff! I recommend the home made guacamole, it was fantastic."

Cons:

• "Our initial welcome was sadly tainted by our first waitress, who seemed very sullen and looked like she would rather be anywhere else than there."
• "The disappointing thing was the waitress that took my order. I asked for a vanilla latte, and she came back with an iced vanilla latte. I told her I didn’t ask for an iced latte and the attitude and look she gave me was extremely rude."
• "Always cold downstairs, I love the look of this place, but I always end up sat with my coat on and asking the staff to make it warm."
• "Had booked a table which was not ready until about 20 minutes after the time."
• "I often come here and the restaurant decor and ambiance are great as well as friendly staff. They however often let themselves down whether it busy or quiet is the attention to detail and have to often remind them for items that I have ordered and that they have missed."
• "Service was terrible. No water at table until asked, which when we did, there were no glasses for us. We waited a long time for the waiter to take our order and did not get our food order correct either."

Food Quality

Pros:

• "I opted for the garden breakfast, which has to go into my top 5 best ever cooked breakfasts."
• "The food was amazing, and the sourdough fabulous."
• "An amazing dog-friendly cafe & restaurant near Regent’s Park! The food was okay. Reasonable portion."
• "We got the English breakfast and Vegetarian breakfast which came with halloumi, juicy mushrooms, tomatoes, and eggs."
• "Had the ceaser salad with chicken and sweet potato fries. Lovely but toilet could have been more accessible, it had 2 steps."
• "Delicious cocktails and diverse menu. Happy hour Monday to Friday, cocktails are £8. Vegan and vegetarian options available."
• "The food was absolutely delicious & service was good too! Also the drinks were fantastic and between 6-7pm most cocktails were £6."
• "Absolutely loved the food, had the vegetarian breakfast and full English breakfast with my friend."
• "This place is great! I had some amazing scrambled eggs."

Cons:

• "As tea lovers, we were a little disappointed with the English Breakfast Tea, which was slightly bitter for our taste."
• "Food was good but croutons were just large pieces of bread haphazardly cut up. Salad was just okay."
• "Great staff but unfortunately mediocre food. I ordered an English breakfast and the food was cold and hard to chew."
• "Drinks and fried chicken were nice, but the rest of the food was average, burger patty wasn't rested so the bun was blood soaked which is unpleasant."
• "The fries were greasy & just about eatable. The one saving grace was the puddings. Really delicious."
• "The food and coffee was decent."
• "Unfortunately, had a terrible experience at this cafe. We had to request for our coffees twice before it was brought to our table after almost half an hour waiting."
• "Good coffee. Shame about the food. I had the garden plate - fried eggs were over cooked (had that weird almost plastic-like oily layer you get when left to fry too long), toast was bready and halloumi under cooked."
• "The food is ok but not mind blowinh for the price you pay."

Ambiance and Atmosphere

Pros:

• "First time visiting and was seated downstairs, which was very cosy and atmospheric."
• "An amazing dog-friendly cafe & restaurant near Regent’s Park! Very cosy dinning area with relaxing garden vibe & countryside deco."
• "I love the coziness of the place, could spend a day reading in here."
• "Great brunch, service and atmosphere. We had avocado toast and the salmon was real!!"
• "Beautiful cafe bistro in the heart of London! Very nice and quite, casual elegant look with very friendly staff."
• "The decor was very aesthetically pleasing and gave the place a calming / relaxing chilled spot."
• "What a lovely little spot in the heart of Marylebone! We randomly bumped into this place when strolling around the area and had a great experience!"
• "We stumbled across this place last year after visiting madame tussads, popped in for a bite to eat and cocktails. The atmosphere was so enjoyable we stayed longer than we should of."
• "Simple straigforward good quality menu. Good service. An absolutely stunning good looking place without all the pretence that's usually associates with the area."

Cons:

• "The place is cozy, but a little tight between other customers."
• "Had a bad experience here twice now - first time service was nice but way too slow, and the food was average."
• "A hidden gem! Found this place on the off chance and nipped in for breakfast. Excellent offering of healthy and scrummy food for all - including us gluten freebies!"
• "Very slow service on a not that busy day and disappointing pancakes, the maple syrup was tasteless, with only a couple strips of bacon."
• "Nice local place with professional staff, we haven’t been downstairs cause of a private event that was being hosted that night but I heard it’s even better."
• "Don’t go with your girlfriend! Food was delicious, sad the waiter kept trying to get the attention of my gf. She felt uncomfortable because of the insisting gaze."
• "The bar is very casual, sightly grungy bar with I have to say the worst tasting bar snacks and food."
• "Very disappointing service. Couldn't get my order to be taken while staff chatted with their friends."