Address: 26 Hill St, Richmond, TW9 1TW, United Kingdom
Phone: +442033197070
Rating: 4.4
based on 193 reviews.
Food Quality and Variety
Pros:
"The various Ramen soups we tried were all tasty, full of interesting ingredients and bursting with flavours."
"The Tonkotsu, the chicken version and the veggie ramen, all were different, interesting, tasty and with some interesting twists."
"The bone daddies IPA was also excellent."
"Best ramen ever - the menu was awesome so many different options, insane flavour, great portion and the extras to add on top were so cool!"
"The new bonedaddy beers were very tasty!"
Cons:
"The Korean wings were well cooked but the sauce they use has a vinegar aftertaste and appeared to me they could improve the sauce compared to others I have tried."
"Really tasty but so much MSG."
"Wasn't the best ramen I had."
"The food, however, was warm and on the verge of cold."
"Not the best ramen and flavorless."
Service and Staff
Pros:
"The staff were lovely and friendly."
"Chris the manager made us laugh, feel right at home and all the while provided great suggestions on what to order."
"Service was excellent."
"Our server last night was Jason, amazing bloke! He's attentive & kind."
"The waitress was lovely and attentive."
Cons:
"After being seated, we had to wait a while before anyone came to take our order."
"Service charges but no service. Waiters stand around and chats."
"The food was cold and when I complained about this to the waitress she gave me a bit of attitude."
"We had to get the attention of the staff to be served."
"The blonde lady, only worker, was running around like a headless chicken at times."
Ambiance and Restaurant Environment
Pros:
"It's a fairly large restaurant with seating spaces upstairs."
"The atmosphere was lovely and cosy as a shelter from that horrible rain."
"Very clean also."
"Inclusion of sesame seeds and raw garlic additions was nice, just like you get in Japan."
"Great social distancing measures and felt comfortable & well looked after there."
Cons:
"The place is so cramped, it makes you feel uncomfortable."
"Music was a bit too loud."
"Seating areas didn't smell great, might just need to change the choice of cleaning agent."
"Table next to us had a dog, in a basket, that they had put on one of the chairs for the table we were to be seated at."
"Got seated near the entrance at the wall. The table and adjacent area was full of dust and looked like it wasn't cleaned in months."
Price and Value
Pros:
"A bargain at the price for the excellent quality."
"Good value for money overall."
"Only place in Richmond you can eat so much for such a reasonable price."
"Portions are huge and are more than sufficient for someone with a healthy appetite."
"The food was absolutely delicious and the wings are incredible."
Cons:
"I thought the soft drinks were on the pricey side."
"Didn't' feel like there was many options for ramen and was a little pricey."
"Very expensive for what it is... 2 bowls of noodles, 2 teas and one edamame costed £50..."
"The food was quite overpriced and service was abysmal."
"Didn't have the katsu curry which was my girlfriend's choice as she was unsure with the other items on the menu."