"They are truly professional and have excellent customer service, no request is too much effort as they are very knowledgeable and always with a smile!"
"Definitely 10/10 for service, quality & attention to detail!"
"Fantastic customer service, smooth and easy transaction, no pressure like you get from a lot of motor sales guys."
"The whole experience was perfect, lovely Clare was none stop professional whilst taking me from enquiring to hand over of the car, the attention to detail from the company is fantastic."
"All the staff there are friendly and make you feel right at home no pushy sales patter just genuine people."
"The team are incredibly helpful, knowledgeable and literally can't do enough to help you."
"You will receive nothing but fantastic customer service, excellent after care and above all else they are genuinely nice guys who know what they're talking about."
Cons:
"I bought a car from here and it’s been less than a year. There has already been issues and it’s costing me so much money."
Buying Experience
Pros:
"Absolutely first class! I was so stressed out about getting a new car and they made it so easy and stress free."
"The car was exactly as described and the whole process of buying it couldn't have been easier."
"Everything was so easy, money was transferred immediately, and didn't try to knock down the price."
"Best car buying experience out of all the car buying experiences I’ve had."
"The guys at Bespoke made buying my new car such an enjoyable experience."
"The whole process was quick and easy."
"They made the process of trading in my old car for a new one, simple, straight forward and fast."
Cons:
"Some nice cars for sale, nice places upstairs for your child to play while doing a deal. I took a car in for a bid and they offered £3k below cap clean."
Vehicle Quality
Pros:
"The car was immaculate and looked brand new."
"The car itself is excellent, couldn’t ask for anything else."
"The car was nothing less than show room standards."
"The car has been delivered in spotless condition."
"The car most importantly is just what I wanted, it looks and drives beautifully and is a pleasure to own."
"Car was absolutely mint and valeted to perfection!"
"The car came perfectly detailed from a fantastic detailer again from the company."
Cons:
No negative comments regarding vehicle quality were provided in the reviews.
Staff Interaction
Pros:
"Russell was extremely helpful."
"A massive thanks to Dan and the team at Bespoke Motor Works Ltd for their fantastic service provided once again."
"Matthew was a great salesman and did his best to make sure I was happy."
"Clare Sunter helped me with everything i needed."
"Jake helped me from start to finish, and the process was so easy and smooth."
"Clare was very helpful and was very responsive to questions or concerns."
"Russell even sorted our cherished number plate & tax for us."
Cons:
No negative comments regarding staff interaction were provided in the reviews.
After Sales Support
Pros:
"Davo from the after sales team arranged to have everything put right with the car kept us informed with the progress and gave us a loan car."
"Great service and ongoing support would never buy a car anywhere else and this is #5!"
"We've had a nice follow up message from Jake making sure everything is fine with the car and once again thanking us for our custom."
"The professionalism and service provided is second to none."
"Fantastic service as always, this is the fourth car that Bespoke have sourced for me."
"Would recommend Terry and the team."
"I sold my prestige car to Bespoke - thank you so much for making the whole selling process so simple and stress free."
Cons:
No negative comments regarding after sales support were provided in the reviews.