Springfields Outlet Shopping & Leisure Reviews Summary

Shopping Experience

Pros:

• "The shops are all designer shops offering excellent value for money on discounted products, with my favourites being Levi's, Cadbury and Radley:)"
• "Great selection of shops with some good bargains."
• "A nice choice of stores and you can save a lot of money as all the stores offer cheaper prices than their high street stores."
• "The outlet itself has a very good selection of shops and a new updated Skechers store which is excellent!"
• "Great shopping outlet, Radley, Joules, Crew, Dune, M&S and many more, Bargains to be had especially in Radley and Joules."
• "Lots of shops at discount prices also they offer a free VIP cards (available online) that offers extra discount."
• "A great range of outlet stores and cafés as well as a sizable garden centre."

Cons:

• "The shops are really small as well so don't have many things in them."
• "Didn't rate it, was expecting lower prices being an outlet but they were not."
• "The shops aren't that much cheaper than the high street even though it's supposed to be an outlet."
• "Prices not as cheap as some other outlet places I've been too though."
• "Only giving this 3 stars as a shopping outlet, very limited shops all very pricey."
• "Over priced shops. Not place to go if you spend is limited ... support your high street."
• "The shops are meant to be outlet prices but they seemed to be very similar to regular prices on the high street."

Parking

Pros:

• "Parking spaces could do with being bigger, so many big cars now they completely fill them."
• "Parking is relatively cheap, we were there all day and it cost £2."
• "Parking has lots of spaces and not costing much."
• "Carparking is cheap. £1 for up to 2 hours, £2 for all day."
• "Car parking is excellent and cheap."
• "We only had to pay £1 for under two hours, so that was very reasonable."
• "The parking is very cheap too at £2 maximum."

Cons:

• "There is a car parking charge which is odd for an out of town shopping outlet, and not too encouraging."
• "Can't believe you have to pay for parking too, don't get this at many of the outlets across the country."
• "Parking??? Shambles system, found cars turning round at barriers system for paying unclear."
• "The actual car park spaces are tiny, very difficult to open the door wide enough to get in and out."
• "Good shopping options however the parking situation is just not good enough for the amount of visitors they get."
• "Good place to have a look around, the car parking is a robbery and a bit of a joke."
• "PARKING IS NOT FREE!!"

Gardens and Outdoor Areas

Pros:

• "The gardens are lovely and a great place to relax."
• "Like in the old days, the shops aren't in one building. You actually get to breathe actual air and see the actual sky between shops."
• "Take a stroll in the gardens at the back. They are excellent."
• "Beautiful gardens at the rear of the shopping centre, well worth visiting during the spring, especially when the tulips are in bloom!"
• "Fabulous gardens, sculptures, water features and a huge pond to wander round with a coffee if you want a break from shopping."
• "Lovely peaceful place to sit and have a coffee outside while the kids play in the beautiful gardens at the back."
• "Beautiful gardens to wander around with lots of plants and ornate features to admire."

Cons:

• "Where once lovely gardens awash with a multitude of wonderful spring flowering bulbs and plants flourished, wiped away to construct a monument to consumerism."
• "Some areas, particularly towards the back of the complex, showed signs of wear and tear, with chipped paint and unkempt landscaping."
• "The gardens are looking a bit old now but some area were closed off due to work being done so that's a good sign things are getting a fresh new look."
• "The gardens were once beautiful, but now they are just meh!"
• "The lack of maintenance is starting to show up, things wear down so you have to change them a garden center with wear down aspect is not at great seller."
• "Somewhat of a let down this Christmas. The main garden centre and attached shopping stores Christmas decorations were very poor."
• "The gardens are absolutely stunning with a huge amount of effort put into maintaining them."

Customer Service

Pros:

• "My husband and myself stopped her whilst travelling back from our holiday with our dog. Good choice of shops staff are all helpful and friendly."
• "Although it was busy everyone was pleasant and courteous (staff and other visitors)."
• "The staff in the shops were friendly and chatty."
• "It was kept immaculately clean and staff were all curtious and pleasent."
• "All staff we encountered were friendly and helpful."
• "The staff were friendly and helpful."
• "All the staff were friendly and helpful, Beauty Bay and Sports Direct gave excellent customer service."