The Priest House Hotel Reviews Summary

Service

Pros:

• "Service was excellent with polite staff."
• "Staff absolutely lovely."
• "The staff were helpful and friendly."
• "The staff couldn't do enough for us."
• "receptionist was very helpful and pleasant, as were the bar staff."
• "Manager very pleasant and helpful."
• "The hotel staff are really friendly and everyone made such a fuss of our little dog."

Cons:

• "Staff on the bar quite miserable."
• "The welcome did not feel warm and professional."
• "Some staff mainly the younger ones are very good and very attentive but then the older senior management team are rude, miserable and uninterested."
• "Service was slow, 1 hour between courses."
• "Bar service is very slow, some of the staff were struggling with the POS."
• "The service was incredibly slow. The two young people serving in the bar and restaurant, seemed a little out of their depth."
• "Service was slow."

Rooms

Pros:

• "We had a room in the main building which was good."
• "Great location, fantastic structure. The staff are friendly the rooms are nice."
• "The rooms are tired and dated but adequate."
• "Our room was spotlessly clean and very comfortable."
• "Rooms are top notch and well designed and decorated."
• "Room was absolutely lovely. Tastefully decorated with TV, tea and coffee making facilities and toiletries."
• "Room in one of the cottages was slightly dated but facilities were good with a fantastic shower and bed was comfortable."

Cons:

• "The hotel is tired and dated, shabby decor and generally just a bit dirty."
• "The decor was extremely tired and the room was well overdue an update."
• "The room and ensuite was small and a little tired."
• "The cottage room was tired and the fittings more like hotels you find in Eastern Europe."
• "The hotel rooms are dated and not deep cleaned often enough as there were spider webs on the windows, the curtains were mouldy and dead insects on the floor."
• "The room was entered via a 'hallway', the carpet of which was terribly dirty, made more obvious by the cleaner section to the right of the door!"
• "The whole Cottage appears to be seriously in need of maintenance and some TLC."

Food

Pros:

• "The food is very well presented with a delightful blend of flavours."
• "The restaurant was surprisingly good! The service, food and drink all excellent."
• "The food was well presented and the quality was very high."
• "Good food and generous portions tastefully arranged."
• "The food is second to none I had a steak and it was cooked to perfection."
• "Generous portions, good quality food and excellent value for money."
• "Food was lovely, we sampled Sunday lunch, breakfast and sandwiches all of which were tasty and well presented."

Cons:

• "The vegetarian sausages my partner had were rock solid and foul."
• "Only downside was a limited menu and the Sunday evening roast was disappointing."
• "The vegetarian main which was greasy and bland."
• "The food portions were small and puddings obviously frozen."
• "The whole meal was underwhelming and staff were very inexperience and unprofessional."
• "The restaurant is over priced and pretending to be something it clearly isn't."
• "The food arrived fairly quickly but wasn't great. I had the Thai meal, which was small and tasteless!"

Value

Pros:

• "Drinks prices made some London bar prices look cheap by comparison!"
• "Amazing value for money."
• "But would definitely do it again excellent value for the money."
• "High quality food throughout the stay (from the bar and for the wedding breakfast)."
• "So, for the money, I’m quite pleased."
• "Eve meal was good quality and priced fairly."
• "Delicious sandwiches which had lovely soft bread, the cakes were exceptionally good."

Cons:

• "Expensive for what it is, probably paying a premium for the river side location."
• "Not worth anymore than the £89 paid. Decor needs updating, and walls and fittings need touching up."
• "Was shocked when told the evening meal (part of the booking deal) was only up to the cost of £25."
• "Afternoon tea was also a very dismal effort of cucumber and tuna sandwiches with lidl coffee at £38 a couple which is totally not worth it."
• "Food is also medaka at best and over priced for what it is."
• "The meals pricey for what they were."
• "In my opinion vastly over priced for what is an average hotel."

Location

Pros:

• "Great location, fantastic structure. The staff are friendly the rooms are nice."
• "The location is obviously beautiful, the food is SO GOOD (like honestly, just amazing food!), and all the staff are just so brilliant."
• "Hotel in a lovely location with good food and plenty of potential."
• "The building and surrounding area is absolutely beautiful and in a very quiet spot."
• "A stunning location, so idyllic and beautiful."
• "The hotel is in a beautiful setting out on its own very near motorway links."
• "The location is beautiful and the car park extensive."

Cons:

• "Since they have been taken over the place is filthy. Cobwebs and spiders everywhere."
• "The place it's self is absolutely beautiful."
• "It's very dusty and not all the rooms have air-conditioning."
• "Location- quiet, but nothing to do. Expected some walks. Asked receptionist and she didn't have a clue."
• "A beautiful location doesn't make up for the tired room, restaurant and public areas."
• "The location is really nice and picturesque for weddings etc with the river trent in the background."
• "The location was less than 10 minutes taxi ride from East Midlands Airport."