Ounce Bar And Kitchen Reviews Summary

Food Quality

Pros:

• "Steak cooked to perfection, melted in the mouth."
• "The Butcher's Boards were particularly incredible."
• "The steak was cooked to perfection and really tender and juicy."
• "Steak tasted amazing so evening saved."
• "I’ve ate steak from quite a few places and countries I can honestly say this was 1 of the best steaks I’ve ever had."
• "Superb steak, recommend the tomahawk that serves 2 people."
• "The food was made to perfection every time I’ve been there."

Cons:

• "Scallops were under cooked and the staff argued that they were cooked correctly."
• "The steaks came out freezing like they had been sitting there for ages which was very disappointing."
• "Nice food but small on portion size for the price."
• "The soup so thick I generally thought it was hummus the gravy too sweet and Rich and poured all over the food rather than offered as an option."
• "Starter was cool and not cooked enough."
• "The steak was also over cooked. Medium not medium rare."
• "This is the second is time i have a ordered large fillet steak medium rare and its come out stone cold in the centre."

Service

Pros:

• "The staff are super friendly and the ambience was perfect."
• "Would highly recommend and staff friendly and efficient."
• "Staff were very friendly and even though the bar was busy we were served promptly."
• "The staff were very friendly and welcoming too and were always around to help."
• "Atmosphere great, very pleasant staff, especially the waitress who was both good fun and very efficient."
• "The staff were all really friendly and polite. Our order was taken efficiently and the food arrived quickly."
• "The staff were fantastic and despite being busy, nothing was too much trouble."

Cons:

• "Terrible customer service, very disappointed, we were so hungry we left to go and eat somewhere else."
• "Waitress delivered food and fled, not returning for 20 mins ... yes we all DID want a drink."
• "Staff very surly, asked if there was a drinks menu, the waitress seemed fairly affronted."
• "Very slow service, unattentive considering how quiet it was, small portion sizes and overly priced."
• "I was unable to eat the fries as they were well over done for my liking. I did mention this to the member of staff that was taking our orders, she was so rude towards me I left the place in tears."
• "It took, no word of a lie, at least 45 minutes for our mains to arrive."
• "Shame about the female manager, doesn't really understand what customer care is."

Atmosphere & Ambience

Pros:

• "Wicked place came here last year Jen was top class even served us when I booked the wrong place to eat at found me a place in garden defo coming here again."
• "Staff are friendly, atmosphere relaxing and contemporary."
• "It was very busy when we left at 7pm but with a really lovely buzz about the place."
• "Good food in a lively restaurant, good atmosphere with music playing from DJ."
• "The restaurant has a great atmosphere and the staff are also very attentive."
• "Lovely bar and restaurant with an inviting atmosphere."
• "The atmosphere within the restaurant was lovely, really chilled out vibes and beautiful decor!"

Cons:

• "This place is covered in an enormous lighting installation of maybe 100 sq feet that flashes rapidly and continuously all night, in order to draw your attention to it."
• "No air conditioning so rather warm on this hottest day ever in the UK!"
• "The only thing I didn't like was that the music was too loud and you couldn't have a conversation with the other half."
• "After booking the table we wanted weeks ago we arrived and waited 35 minutes and were sat on another table upstairs, where there was no atmosphere."
• "Very disappointing dining experience...was seated in the garden despite there being numerous empty tables throughout the main restaurant."
• "Place always tried to be London. Always has been a dump with mediocre food & still the same now."
• "No facilities for disabled people that need to use the bathroom on the ground floor or baby changing facilities if people dined in the day with babies."

Value

Pros:

• "Had a 20oz butchers cut for £20 on the £1 per ounce night. Was not disappointed."
• "Monday-Wednesday is only £1 per ounce which is a fantastic deal."
• "Another Absolutely amazing Thursday night deal of Chateaubriand."
• "Best steak in Worcestershire! Would never go anywhere else. Always cooked perfectly. Tuesdays and Wednesdays they do £1 an Ounce."
• "The food was expensive but well worth every penny the steak was probably the best steak I've had in the last 4 years or so."
• "Really decent portions to and very reasonable prices."
• "The quality of the meat at £1 per ounce is amazing."

Cons:

• "Having been given multiple positive reviews about Ounce since it opened, my first experience was lacking."
• "Advertising and called “The Ounce” as allegedly £1 per ounce of steak. The real non whole of December price and all days bar the couple of quiet ones at the start of the week is £2.20 an ounce. Deceptive name and advertising."
• "The food was delicious but for the price I expected more on the plate."
• "You don’t pay £36 to just have mash and chips."
• "The food was okay - absolutely no match to the aforementioned steakhouse we had previously frequented, and definitely not worth the expensive price tag."
• "The food was great, but parking was 10mins walk away but took 25mins on way back as stomach was so full lol."
• "The last few visits I've been really disappointed!! The steak is always great however the sides are very poor."