The Prince Of Wales Reviews Summary

Category: Pub East Molesey

Address: 23 Bridge Rd, Molesey, East Molesey KT8 9EU, United Kingdom

Phone: +442089795561

Rating: 4.3
based on 129 reviews.

Location

Pros:

  • "Of course great location-so close to the palace."
  • "Posh pub with lots of space with a big dining area with pleasant décor, outdoor seating area reflecting its location close to Hampton Court."
  • "Great pub in a great location!"
  • "Very nice pub in Hampton Court Village with plenty of seating inside and out."

Cons:

  • "Then they forgot the kids order. In the end I got a £85 fine at the car park they own."
  • "There is free parking available, but don't forget to register your plate once you enter the pub to avoid a fine."
  • "Plenty of parking around the back, don't forget to register you car when entering the pub. This gave us 4 hrs, so we took the dogs for a walk up the High Street and along the river after lunch."

Staff & Service

Pros:

  • "All staff friendly and helpful."
  • "Staff very friendly from the time we walked in to Prince of Wales to the time we left."
  • "Service is excellent. Attentive bar staff."
  • "The people who served me in the Prince of Wales pub were very polite."
  • "Friendly and quick service."
  • "Friendly, professional & helpful bar & waiting staff."
  • "Customer service was attentive and very good."

Cons:

  • "Very disappointed. Booked a table for 9pm for dinner, which is when the kitchen closes.. The ignorant staff could have pointed this out. Very average pub in any case."
  • "Your staff did not handle the situation in a professional manner and Derek was not interested in accommodating us."
  • "Service was friendly but seemed slightly confused currently."
  • "Shocking service - I was ignored by two bar men, eventually after about 10 minutes I asked the gentleman doing a stock take if I could please have a glass of wine."
  • "Upon entering we were ignored by three staff serving nearby tables for several minutes."
  • "Unfortunately the waiter (looked like some kind of Manager) was wearing incredibly noisy trainers and had dreadful body odour."
  • "The staff serving us were caught on several occasions laughing and pointing at our table to their co workers."

Food Quality

Pros:

  • "The food was cooked to perfection."
  • "Nice food and pub is lovely."
  • "Food was lovely and all reasonably priced."
  • "The food is always excellent. It’s delicious, piping hot and lots of it."
  • "The food was absolutely delicious!"
  • "Food was very good as was the service."
  • "The fish and chips were top notch."

Cons:

  • "Everything was absolutely fantastic apart from the roast potatoes that tasted like cooked from the day before and reheated in the microwave."
  • "The smell of rubbish wafting through the air... It wasn't until our food arrived that we were inundated with flys almost swarming our food."
  • "The meat wasn't the best—I'd say it was a little chewy—but it was still good overall."
  • "We ordered some chips and received ketchup and mayonnaise dips. Unfortunately, the dip bowls were dusty and the mayonnaise tasted strange."
  • "We had the lamb in pitta bread as recommended by the waitress. It wasn’t worth the money - chewy and not good at all."
  • "Came to order a roast, were immediately put off by the amount of dogs all over the pub."
  • "Food sadly was not the best. The beef was very chewy! The chicken was undercooked."

Atmosphere & Decor

Pros:

  • "Amazing place, very cosy atmosphere and all staff very attentive and helpful."
  • "Good honest pub with welcoming staff and great atmosphere."
  • "The highlight has definitely got to be the staff - they are so accommodating and it’s always nice to see friendly faces."
  • "Generous portions in well presented surroundings."
  • "A charming well-run pub with friendly and helpful staff, thoughtful wall decorations and a glass ceiling in the middle which lets in sunlight."
  • "Friendly staff and a nice relaxed atmosphere."
  • "Lovely relaxed place."

Cons:

  • "A shame I can’t give it zero stars. What an appalling place to be."
  • "Although pleasant as it was lovely and sunny it was a bit scruffy, cardboard boxes flattened out on the vacant bar area, a random bike."
  • "It feels like very much of a local pub."
  • "You get a couple of stares if you aren't from around there."
  • "Downside is, it was so very loud inside."
  • "And acoustics are poor."
  • "If you're looking for a place to eat and drink in the sun, this isn't it... Came for a family meal, sat outside in the back seating area on a broken table barely holding itself together."

Value for Money

Pros:

  • "That said the garden bbq in the summer is much more reasonable."
  • "Food was lovely and all reasonably priced."
  • "We had a roast, huge portion, really tasty and completely full after, good price."
  • "Great value."
  • "Really good food (for a little more upmarket) but fair price."
  • "Highly recommended the beer garden at the back on a sunny day !!"
  • "Best fish and chips I've had away from the sea-side."

Cons:

  • "Everything you see in the menu multiply by 1.125. Yes!!! There is a service fee on top!"
  • "Lovely meal this afternoon with family, but £11.90 for one large glass of malbec is far too much especially when you can buy the same wine for £9.00 in Sainsbury's per bottle."
  • "Cant fault the food or the atmosphere, can fault the price. Just on the edge of too expensive, almost a Tenner for three drinks, including non alcoholic, and £15 a meal, takes the edge off what could be a lovely experience."
  • "Heads up it's £8 for 250ml glass of white wine. £9.20 for pinto. £5 a pint."
  • "There is 12.5% service charge added which I didn't mind as eating but wouldn't want to pay if just having drinks."
  • "I paid £15 plus a service charge for quite possibly the worst burger I have ever had."
  • "Long wait. Overpriced. Dry customer service."

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