The Boars Head Hotel Reviews Summary

Service

Pros:

• "Service was professional and swift."
• "The lady who answered the phone was really good and already I felt comfortable."
• "Very attentive waitress."
• "Service from pleasant girls was first class."
• "Prompt service from friendly efficient staff."
• "The staff were very friendly and attentive."
• "Professional and friendly staff, delicious food with good size portions."

Cons:

• "The service was poor."
• "The only minor negative is the bar service, the team almost felt like they didn't want to serve you."
• "Miserable barmaid girl carving the meat sad looking did not get a smile out of her we were watched like a hawk all evening felt very very uncomfortable."
• "Twice I had to go to the bar to order. Nobody came to check on us, ask if we wanted more drinks or clear our plates."
• "Staff were friendly but we were disappointed with the slow service."
• "Sadly service was a little slow as there was only one waitress for about 7 tables."
• "Only two waitresses in the dining room so breakfast service was extremely slow."

Food

Pros:

• "The food was absolutely divine, amazing portion sizes for such a low price."
• "Fantastic menu and delicious food."
• "The food was fantastic and also came really quick."
• "Delicious food. Very tasty."
• "Lovely food, wide choice on the specials board, spoilt for choice!"
• "The food was amazing with plenty of options."
• "The food was superb, hot and very tasty."

Cons:

• "I have reduced my rating to 4 stars following a recent visit when many of our party complained about the puddings which were described as an expensive rip off."
• "The carvery wasn't brilliant to be honest, it seemed like it had been out a while and was a bit dry."
• "The food was ok but my seabass was very disappointing."
• "Those that had the carvery said it was only look warm and lacked flavour."
• "The piri piri kebabs were dry and lacked spice and flavour."
• "Vegetables lukewarm, frozen roast potatoes and instant mash."
• "Poor poor carvery.. served from the kitchen. Cold. Tough. Like yesterday's beef."

Rooms

Pros:

• "Room was overlooking lovely gardens spotlessly clean and comfy bed."
• "Very nice!!! Large room, big bathroom."
• "We had a double room which had a comfy bed, good shower and lots of storage space."
• "Lovley room with view of water fountain."
• "The room had a cosy modern feel."
• "Room has modern TV, we had a nice view from the first floor."
• "The room was very clean and tidy, plenty if space."

Cons:

• "No aircon in room."
• "We were kept up the majority of the night as you could hear every single foot step or movement from the floor above."
• "The room / bathroom was a little dated, but served its purpose entirely."
• "My room smelled doggie and the internet was so unreliable I lost some of the work I was doing."
• "The rooms are very dated and the walls paper thin so you can hear what's going on in the next room."
• "The windows are small, and either look straight onto the railway, or straight into the car park/restaurant."
• "The floorboards are creaky and I was conscious of this on the lower floors not to disturb as you can hear a lot of what's going on in the adjoining rooms."