Halfway House Toby Carvery Reviews Summary

Atmosphere & Environment

Pros:

• "This Toby carvery in a good position on the seafront, with free parking. And has a good atmosphere and environment within the restaurant."
• "Amazing place, with wonderful atmosphere, worthy every penny!"
• "The atmosphere is very cozy, with nice design. And, the staff are lovely and can help with the menu."
• "Lovely service lovely food, great relaxed atmosphere."
• "Came late Friday afternoon...nice & quiet...relaxed atmosphere."
• "Great location and pleasant efficient staff."
• "Beautiful place to eat, perfect for all ages."

Cons:

• "The dining area would have been considered run down in 1980’s Soviet Union let alone in 2022."
• "The space was cold, quiet and lacking any atmosphere."
• "Lovely staff but the place is just too dirty."
• "Desperately needs updating. Food provided was dry and tasteless."
• "Sorry to say but the whole place looks tired and in need of a refurb."
• "Establishment was poor. Flooring was messy."
• "Very dirty place & unhelpful rude staff."

Service & Staff

Pros:

• "Absolutely wonderful meal out with friends, couldn't fault the lovely server who took our drinks order etc."
• "All the staff were great. So friendly, smiling and helpful."
• "Visited three times over a weekend for drinks. Prompt and friendly service on the first two."
• "Our waitress was amazing, could not do enough to help, even though it was an extremely busy service."
• "The service was amazing from Vicky working hard to please everyone and did an amazing job."
• "The staff were all fantastic (it was a very busy evening)."
• "The staff were amazing, the gentleman that looked after us was really friendly and helpful."

Cons:

• "The meals were cold, catering for people with allergies as when we said about it they had an attitude."
• "Wasn’t the best Toby carvery experience we’ve had, had to chase staff for starters and desserts."
• "Staff didn't really care who was in or out the door."
• "I was so taken aback by her lack of friendliness and customer service skills."
• "The manager got very defensive and did not apologise until my wife had said at what she thought was the end of the conversation that he hadn't even apologised."
• "Staff rude and unhelpful. When we arrived, there was no one to greet us."
• "Staff quite abrupt."

Food Quality

Pros:

• "The Yorkshire's are big & you can have them as part of your seconds....Meat was tasty, plenty of veg to choose from."
• "The food was fantastic, no complaints about either the carvery or desert."
• "Carvery fresh, hot and plentiful, loads of choice of veg!"
• "The food was incredible, the best carvery I had ever had."
• "Food was scrumptious, & very tasty with large yorkshires, very crispy not soggy."
• "Very tasty and filling, everything you'd expect from Toby food."
• "Food is tasty and hot and plenty of it."

Cons:

• "The food wasn’t piping hot, the Yorkshire puddings stone cold."
• "The meals were cold, catering for people with allergies as when we said about it they had an attitude."
• "Food was awful. Cold or stale. Meat was fatty (Turkey)."
• "Unfortunately when I arrived the food was tepid at best and appeared to have been on the hotplates for some time."
• "The other food was not up to the usual standards and tasted bland."
• "Everything other than the meat was dry & luke warm."
• "The peas looked awful, really dried up, cauli was still hard, and I mean hard! Beef was really chewy."