Address: Wolverhampton Rd, Cookley, Kidderminster DY10 3RX, United Kingdom
Phone: +441562850311
Rating: 4.4
based on 254 reviews.
Price and Value
Pros:
"Price: 'Reasonably priced' and good value for money."
"Lovely food, half price Monday was a nice surprise as it made it even better value for money."
"Food was excellent and very good value for money."
"It was only £10.99."
"carvery was absolutely amazing. So much choice, help yourself, given plenty of meat & at £7.99 in the week it's well worth the money."
"Great value 2 courses for £9.99."
"What a find. A carvery meal with dessert for £9.99."
Cons:
"The plates at this place are pathetically small, its hard to enjoy the meal, because you have to pile everything on top of each other."
"Coffe and tea cost nearly £3.00 each and it wasn't very good not worth it at all."
"But we get the same quality at other carvery's for £1-2 cheaper."
"Had Xmas dinner today and sorry for £60 did not expect to have to wait for roasts or other stuff."
"The vegan/vegetarian option was a plate of vegetables with just a £2 reduction."
"Always used to come here on a Thursday, hadn't been for a while so tried it again, never again the carvery meat was unbelievable like kids portions at adult prices."
Food Quality
Pros:
"Brilliant food. I have been to the Toby carvery a number of times but The Island Pool amazing."
"First time at the buffet breakfast today, will definitely be back. Food was excellent, full range of breakfast items and all well cooked and good quality."
"Everything was both fresh and hot, the beef literally fell apart and melted in your mouth."
"The food was superb."
"The Rump steak was beautiful it melted in my mouth."
"Popped in this place Saturday tea time three of us settled down and decided to have the carvery None of us could fault this meal it was absolutely beautiful three meats fresh vegetables."
"Freshly cooked vegetables and succulent meat. Best carvery around here."
Cons:
"The station where the gravy and condiments were was filthy."
"The carvery is all frozen veg very watery, the service was non existent even though they weren't busy."
"Exelant price, but was spoilt as the turkey was very dry and beans/ broccoli were over cooked and mushy."
"Then all the veg, roast potatoes etc were frozen, now I wasn’t expecting michelin star quality, but if I wanted frozen food I’d of gone to aldi."
"Bacon was cremated frried bread and mushrooms swimming in oil."
"Sprouts were hard."
"I give 2 stars because the staff were nice and the meat was lovely but the veg was obviously frozen and not fresh and the roasts were frozen too and not home made, watery gravy, shocking."
Staff and Service
Pros:
"Staff were great and very helpful."
"Very friendly staff, good garden size, plenty of parking and child friendly."
"The staff where good Didn't book in advance but there wasn't any fuss."
"They couldn't of been more accommodating, the food was great and the staff were all really helpful."
"The staff are fantastic, The Cavery is very popular."
"The staff couldn't do more to host our large party."
"The staff are extremely friendly but I think a gentleman called Aaron (hope that's right) deserves a special shout out."
Cons:
"However the staff member informing us of this seemed quite abrupt and unpleasant."
"The woman behind the bar just kept saying it was policy."
"Shocking staff with no mannerism poor service."
"Waited over 5 min to be served Very awkward when you are the only one at the bar and staff literally walk past you like you are not there."
"When trying to resolve the issue with senior staff, their attitude ranged fron provocative, to surly to plain ignorant."
"Meat server was very rude, didn't give a lot of meat and threw it around on the plate."
"His communication skills are really shocking."
Ambience and Cleanliness
Pros:
"Ambience: Nice clean fresh decor and plenty of room at your table."
"The atmosphere was lovely and warm."
"Lovely place, not much seating inside but they also have a large garden out front for when the weather is nice."
"When you arrive at the island pool there is ample parking and the building looks like modern styled pub with a country twist."
"The place was warm and comfortable."
"The facilities at the pub was very clean and we went near the end of the day."
"What a lovely place, friendly staff, beautiful pub and fantastic food."
Cons:
"We found out that there is an EXTRA CHARGE if you re visit the carvery station!!"
"Walked in to the sour faced woman showing us to our table sat drinking beer on the job... safe to say we will not be returning which is a real shame as the food was great and the occasion was ruined."
"After being seated I had to wipe the table, it was sticky."
"the ladels for the gravy was covered all over the handle with gravy, the condiments the same, and the stand was covered in spillages from the gravy etc."
"Only thing given a 1 star for the atmosphere as the smell of dogs was bad and surprised dogs are allowed in apart from guide dogs which I’d understand but there as a few dogs in there not guide dogs which for hygiene not good."
"Smothering the table next to us with strong smelling cleaner whilst we were eating wasn't particularly nice."