Ferrers Arms Reviews Summary

Service

Pros:

• "From the moment we entered the Ferrers Arms, we were welcomed with a big smile and a warm hello from one of the staff."
• "The staff were very accommodating and helpful, especially Faye who even brought fresh drinks to our table."
• "Service was good with the meal coming soon after ordering."
• "Staff were absolutely lovely."
• "The staff were really helpful throughout the booking and pre ordering of food."
• "Good service, staff were friendly and it was all very reasonably priced."
• "Staff were fantastic and very helpful."

Cons:

• "Unfortunately it appeared to have been heated up as my medium rare steak was very very well done and my partner's chicken very dry and some sides missing."
• "The only thing was the service was very slow."
• "Service was incredibly slow.. 2 other couples on near by tables left before they ordered because of the pure lack of service."
• "However after we'd finished nobody came to our table to clear plates or ask if we wanted anything else."
• "No courtesy check during the meal to see if it was okay. just appalling."
• "Food not great and service also not great, we arrived before the afternoon menu was over but no one came to take our order."
• "Service was fine, but only 2 people serving?"

Food Quality

Pros:

• "Definitely in the top 3 steaks I’ve had to date!"
• "All the food was excellent, could not fault it."
• "Lovely pub grub, friendly and efficient staff, well spaced tables, the food was excellent, enjoyed trying out the new menu."
• "Food came out quickly and was to a very good standard."
• "The food itself was delicious, there were six of us and we all really enjoyed our meal."
• "Food and drinks were of the usual high standard we have come to expect."
• "The food was delicious and the service from Steph and Charlotte was exemplary."

Cons:

• "The sausage seemed as though they were cooked several days earlier as they had a cardboard texture."
• "The quality of our gammon steaks left a lot to be desired."
• "The food was nothing special and the portions not very good."
• "However the food was really only average which is typical of most places these days especially in chain pubs."
• "Not good value for money."
• "Scampi soggy and old chips…"
• "The Turkey had a strange taste to it and the sprouts tasted earthy."

Ambiance & Location

Pros:

• "Easy to find and easy to park, we enjoyed the music before entering the pub."
• "The atmosphere was so peaceful; it was clean, beautifully decorated, and it felt welcoming."
• "Nice relaxed atmosphere ~ food fresh and well presented."
• "The pub is surprisingly large and is deceiving from the outside."
• "The pub is well kept with tasteful decor and, despite welcoming responsible dogs and their owners, a clean finish."
• "It is still a lovely pub, great location."
• "This place is a hidden gem. Dog friendly. Great climbing frame for kids."

Cons:

• "We were seated in the conservatory which was a little cold and decoration was a little bland."
• "The only small gripe is, it wasn't very warm in the pub itself."
• "Prices have increased substantially which will definitely mean we won't come as often as we used to."
• "I could have done without the indoor and outdoor speakers pumping out music as I prefer peace and quiet."
• "Thought the area was quite cold which was a little off putting."
• "The background music was too loud and distracting and the TV screen was also a distraction and out of character with the pub."
• "We sat in a so called conservatory, it was cold some of us had to put our coats on."