Pico Lounge Reviews Summary

Atmosphere & Decor

Pros:

• "A lovely place, with a great atmosphere and interesting décor."
• "I loved the atmosphere and the look of the place, really cosy and homely - even a little too warm!"
• "The place is vintage style and groovy with old fashioned lamps and decor."
• "It's got really high ceilings so is very open but still feels cosy and welcoming at the same time."
• "Such an eclectic restaurant in many ways. I love how it's decorated with vintage light fittings, mirrors and pictures."
• "Cool large space nicely decorated with a modern relaxed atmosphere."
• "Decor is very beautiful and eclectic families and dogs welcome, making it a lively place at times."

Cons:

• "Unimpressed and disgusted. We went in and sat on a manky, broken sofa which needed throwing out 20 years ago."
• "The tables needed scrubbing and there was no warnings that it was a dog friendly cafe."
• "Not talking too much bad stuff but the place is dirty there's flies in the lights and it's not very clean."
• "The table was sticky with sugar sprinkled over it so it had clearly not been wiped down after the previous customer had left."

Service

Pros:

• "The staff might be young but are always happy and very attentive."
• "Lovely people and great service. Great place to take your kids - lots of space for them to run around and board games are provided."
• "Staff who brought food to table were friendly."
• "Staff were very friendly and helpful."
• "The staff are hard working, attentive and dedicated and a true asset to the bars owner and the business in the way they have been trained and operate."
• "The staff are really nice and welcoming, Matthew is really good at his job and is always going out of his way to make sure you get table service as quickly as possible."
• "Nothing too much trouble for the team."

Cons:

• "Food was great but service is terrible. 3 members of staff with a packed pub."
• "However the waiting time can get on for an hour if it’s busy and the staff tend not to communicate with you and they often seem a little over worked."
• "The service left a lot to be desired and the food took ages to arrive."
• "Terrible service and massively understaffed."
• "Having contactless service makes it an impersonal experience, I don’t think that there is need for it so much now and creates lazy service and service is a huge part of going out to dine."

Food Quality

Pros:

• "The food is fantastic, and well cooked."
• "Food was delicious. The menu had an array of dishes."
• "Very impressed with the food very nice and worth the money."
• "Food excellent, friendly staff, best bacon buttie I've had, really good choice on menu with some unusual combos."
• "Food was incredibly tasty."
• "Great tasting food at great prices."
• "Food is fab, not waiting long till food arrives."

Cons:

• "Pico lounge has lovely staff and a great building however as good as the food is it often arrives lukewarm or cold."
• "Food sizes were small, 6ft teenage son had buttermilk fried chicken had about 10 chips in a tin cup!"
• "Interesting decor, gluten free options and good staff are all in is favour but I've never had so much salt in food before."
• "Ordered the Tapas. 6 very small dishes arrived. Not worth £12.75 for 3."
• "Sweet potato fries came out cold on both dishes that came with them."
• "Food was awful did not eat the brunch. Was offered a new meal straight away to which we declined burger not cooked enough."
• "Got served rock solid and cold sticky toffee pudding."

Accommodations & Amenities

Pros:

• "Brilliant, can take my little dog, have my lunch and not worry about him being left in the car."
• "On Mondays Pico does an offer of order two mains and get pudding free."
• "Added bonus of actually being able to park, which is rare in Glossop."
• "Love the fact you can just scan a QR code to order."
• "Dog friendly, never visited any of this chain."
• "Located near the centre of Glossop, Pico Lounge is a spacious yet homely café/bar which offers a wide array of food, including dedicated vegan, children's and gluten-free menus."
• "Great with dogs... water and biscuits for them, even a doggy menu."

Cons:

• "Made the mistake of visiting tonight to be greeted by a kids Christmas party, the music for which was ear bleedingly loud and in competition with music in the main area which the management did not feel was an issue."
• "Toilets are up a large amount of stairs so if that's an issue it gonna be a problem!"
• "Enjoyed our visit, but was astounded that the toddlers toy box was right next to the main door, out of sight of many tables."
• "This is pet friendly so if you don't like dogs looking at you whilst you eat then avoid."