Address: 182 Broad St, Birmingham, B15 1DA, United Kingdom
Phone: +441216674535
Rating: 3.3
based on 105 reviews.
Club Atmosphere
Pros:
"Incredible nights at this place, especially back when it was under the wild reign of Gatecrasher."
"Depending on what time you get there the depends on the length queues normally I would get there at 10:30 as it gets really busy at 11:00. When you get in the scenery is impressive the music service and atmosphere are brilliant overall a great saturday night out."
"The music was great and the confetti and giant bouncy balls too."
"Went to pryzm last night and enjoyed so much, stayed till 4am! Great atmosphere! So much energy, great vibes!"
"The club itself was buzzing in all 3 rooms, the vinyl room was a personal favourite because of the Shrek songs ;)"
"Massive, friendly crowd, decent prices, enthusiastic friendly security staff … excellent DJs and dancers made this a top night!"
"First time in Birmingham night out and we went to this place. Nice place, really pretty aesthetics. Good diverse range of music in different rooms. It was actually a fun night out."
Cons:
"The atmosphere was dark and claustrophobic and there was no where to stand."
"Was expecting too much out of the bollywood night last night it seems, the DJ sucked, repeated many a songs more than twice, the treasure that bollywood has, he played none, people were excited because THERE WAS NO OTHER CHOICE!"
"The worst part I thought it was the music, which obviously dictates the mood of the night."
"The actual music has plenty of recognizable tracks to get everyone involved with dancing."
"The building and concept is great! Love that it's got so many different genres, but it's too commercial for me."
"For early evening the customers were obviously there for the sport. Good venue with good views for boxing enthusiasts."
"The music was good but there was a woman with red hair she was so rude."
Customer Service
Pros:
"Thanks Pryzm group for taking care of young people like me, and not leaving me out in cold when I didn’t feel good enough to get home."
"I insisted on the manager who was lovely, gave us a free drink whilst we waited."
"Staff were really friendly, the music was great, security were on it so you can feel safe."
"The staff are really accommodating and found the toilets to be clean at the start of the event and at the end also extremely spacious."
"A security guard called Nav was very helpful and listened to me and tried to help me."
"We had such a fantastic night celebrating my sister's hen party! We had VIP entry, and the cost was definitely worth it."
"Amazing vibes good music, cheap drinks."
Cons:
"The bouncers was very rude so as the manager and they didn’t let my friend in."
"The manager seemed uninterested in entertaining us, so rude!!"
"Worst customer service I have ever experienced in my life."
"They are rude to their customers for no reason and don't value them at all."
"Staff inside are useless, woman working at the bar near the toilets near the main floor is absolutely horrible."
"The worst security Ive ever seen. No respect for other people, changing rules wherever they want, just to stop people going in to the club."
"I have never met such rude security staff."
Security and Safety
Pros:
"The rest of the venue. Can't complain. Bar staff awesome, prices reasonable, music great, 2 female bouncers i interacted with so helpful."
"The medic group took me to a room downstairs until I feel better and honestly I have never seen this service before in any night clubs."
"Very safe you get a proper search and metal detectors my friends felt really safe in this venue."
"Security were very thorough but extremely polite and friendly so to be honest I ain't complaining."
"This club is extremely safe due to the fact that on entry you have to walk through a scanner to make sure that there are no weapons entering this club."
"Massive, friendly crowd, decent prices, enthusiastic security staff that were inconspicuous 99% of the time and some cracking tunes made this a top night."
"Better than most London clubs in my opinion. I loved that there were hair straighteners in the bathrooms!"
Cons:
"The security kicked me out he told me U r not allowed to touch anyone."
"Door staff joke paid for V. I.P got a bottle stole from our table 1 member of the party got attacked for asking a bouncer instead of head he punch him instead AVOID THIS PLACE ...good club shame about the security."
"Night was wrecked towards the end due to someone stealing my partners phone & then had rude bouncers take me into the bag room to try find my pouch but could not find it as there was so many bags."
"Was just rejected by this club for having rings on, but if I was a female with rings on they wouldn’t have rejected us."
"Head doorman very racist. Refused to give his name. Threaten us with violence."
"Horrible experience with 3 MALE bouncers. Either aggressive or very heavy handed."
"The bouncers are way in over there head, overly aggressive."