The Ivy Asia Guildford Reviews Summary

Food Quality

Pros:

• "The food was amazing and aesthetically pleasing."
• "Some of the dishes are presented in a very theatrical way."
• "The food itself is nice enough."
• "Food was delicious, it's not the cheapest but it deserves it."
• "Food amazing - probs best ever had."
• "Veggie options are good and the decor is spot on."
• "The sharing menus are brilliant as they offer such a wide variety of dishes."
• "The food was absolutely delicious, especially the Lobster and Duck Fried Rice and the Black Cod with Miso!"

Cons:

• "The food is perhaps more style over substance."
• "Only 1 main, 3 sushi, and 2 side dishes able to be made gluten-free."
• "The rice and noodles were served not hot. Noodles were overcooked."
• "The lychee desert was watery and icy."
• "The chicken dish lets them down as does the ice cream."

Service

Pros:

• "The service was also excellent."
• "The highlight for us was Bijay (head sushi chef) who was so brilliant."
• "Our waiter was called Gift and was excellent - attentive, helpful, provided recommendations."
• "Service incredible - again, probs best ever."
• "Staff are attentive and you are looked after well."
• "Impeccable service from our server, Sara."

Cons:

• "The service was slow, with lots of empty plates/glasses etc left on the table."
• "It took nearly an hour to bring out a cocktail, the food order was wrong."
• "Waiters were hit and miss. Underwhelming at best."
• "The waiters were always running around our table while there wasn't any rush."
• "Food was just average with the theatrical presentation being what you pay for! Service was poor and slow."

Ambience and Decor

Pros:

• "The ambience and atmosphere was great, which, for a Monday evening is not common."
• "The decor is stunning, needless to say."
• "The beautifully ornate decor and ambience enhance the magical and highly memorable gastronomic experience."
• "Atmosphere and decor was really good."
• "Beautiful restaurant, amazing staff, and delicious food."

Cons:

• "The music was a little loud next to the DJ desk the last time I went."
• "The music, noise etc. felt like a pub dinner."
• "The loud food music was unbearable!!! We will NOT return until the arrogant and very rude maître d changes the music."

Value for Money

Pros:

• "For a £100+ bill for two, I want to be wowed and this sadly wasn’t it."
• "We had a great meal and the staff were all very attentive and friendly."

Cons:

• "It's very expensive but it's more than just food, it's a like a show."
• "We left before ordering and went to Pho next door that had an excellent selection of gluten-free options."
• "The price is quite high (£60 to over £100 a head including drinks)."
• "It's pricey for what it is, but a great place to visit for a treat."