The Dressers Arms | Pub & Rooms Reviews Summary

Staff and Service

Pros:

• "The staff were first class, very friendly and accommodating."
• "Staff very friendly and attentive."
• "The customer service was second to none and every member of staff was so lovely and helpful."
• "Brilliant place good atmosphere great customer service great staff trained to the highest standards."
• "The staff however were still friendly and obliging."
• "Staff professional and friendly."
• "Staff very accommodating and friendly."

Cons:

• "Just been for breakfast food was ok but staff was so rude."
• "Usually the same girl working who comes across stand off ish, unwelcoming, things feel like an inconvenience, a bit stroppy to be honest."
• "We also did not like the way the head waiter/manager spoke to the girls a bit like a bully."
• "Sorry to say we are very disappointed with the staff the last 2 Saturday nights not wearing face masks."
• "One of the bar staff was constantly coughing into her hands and touching her hair without washing her hands yuck!!"
• "The staff here have no customer skills, and only seem to be interested if you're a local."
• "Good meal and atmosphere. Disappointed about the service, our waiter had a miserable face and we were not asked if we needed any further drinks or if the meal was OK!"

Food Quality

Pros:

• "Superb food and the staff also get a 10/10."
• "The food as always was fantastic."
• "Had the steak deal, not only was the price great value, the food was outstanding!"
• "The food is delicious, the staff are brilliant (very friendly), the head waiter/manager is very professional and runs it like a finely tuned swiss watch."
• "The food was fantastic as was the service they made you very welcome."
• "The food is top quality, the chef did a great job with the carvery."
• "Absolutely gorgeous food."

Cons:

• "Menu very much depleted."
• "Food was expensive and the quality didn't match."
• "Fish was only about 2mm thick, with more batter in every mouthful than meat."
• "Terrible carvery with dry meat, twiggy cabbage and tasteless parsnips."
• "The food is ok, but overpriced and slightly meagre portions."
• "The chicken on the Club sandwich was too dry around the edges."
• "Very disappointed been a few times now and this is the first time the food disappointed the burger just tasted of grease."

Ambiance and Venue

Pros:

• "A good atmosphere again, ordered steak and ale pie and fish and chips, both different from our last visit."
• "Fantastic venue. Has a great atmosphere."
• "Fabulous pub with a lovely atmosphere."
• "It was busy and had a warm and friendly atmosphere."
• "A really cozy country pub."
• "Inside is very cosy and there is a nice ambiance."
• "Very cozy & inviting both outside & in."

Cons:

• "The main drawback was the volume. Just needed to be turned down a notch or two."
• "Overall the restaurant was cold and the food was underwhelming."
• "We were squeezed onto a cobbled together table made of 3, 4 seater tables all different heights and widths, very uncomfortable."
• "Felt pushed out as at 9.30 on a Sunday night, we were asked to move to a table with chairs on it!"
• "Not rubbish but I was disappointed, we went as a big party, had to order a month in advance and crammed in the corner where we couldn't get service off anyone."
• "Sleep wise you can hear other guests come and go and quite audibly when they are talking in corridor."
• "One negative - only one shared toilet available for whole of restaurant."

Value for Money

Pros:

• "Quality rooms at reasonable price."
• "Two meals, half of lager and one pint of cask beer, £28. The way prices are increasing not bad."
• "They had a great deal of fish and chips and a bottle of wine for £22."
• "Good portions and reasonably priced in comfy surroundings."
• "Great menu selection & at reasonable prices."
• "5 star food at reasonable prices."
• "Good food and drink offers without losing quality."

Cons:

• "This place is a rip off."
• "Very dear for what we got, both drink and food."
• "Wine a bit pricey but decent."
• "The Caesar salad was disappointing and expensive."
• "Popped in last night, ordered pint of Italian larger and glass of medium white wine came to a total of £10.39. Absolute daylight robbery."
• "Beer expensive and don't fall for the £2 pints, only relates to a couple of weird ales, normal beers are £3 and decent beers are over-priced."
• "Beer dreadful and expensive."

Booking and Service Efficiency

Pros:

• "Used the on-line facility to book a table (received an e-mail confirming booking)."
• "The service was great and the setting perfect."
• "Quick high quality service and food."
• "Bar staff were very attentive."
• "Well looked after very attentive, over and above service."
• "Good service, good food reasonable prices."
• "The service is always spot on."

Cons:

• "Arrived at booked time 5.30, sat at table and realised it was re-allocated for someone else at 7.00."
• "They forgot to put it in the diary so weren't expecting us however, they did find us a table eventually."
• "We were never asked if our food was OK (there was a problem with a few of the orders and quality)."
• "Service was a little slow for such an empty restaurant but overall a good experience."
• "We were never asked for more drinks."
• "The booking system needs a rethink - why is it impossible to speak to a human these days!!!"
• "Didn't have our bookings!"