The Soulville Steakhouse Reviews Summary

Food Quality

Pros:

• "Fantastic steakhouse, all the meats are so nice and tender."
• "Our steaks were cooked to perfection and the chips melted in your mouth."
• "The food was beautiful and fresh and tasty and plentiful, best chips I've ever had and the gammon steak I had was perfect."
• "The meat on the chicken wings and ribs fell off the bone and was well seasoned and extremely tasty."
• "Fillet Steak with all the trimmings was the best though - excellently cooked."
• "The steaks were perfectly cooked and the sides were tasty."
• "One best steak l have eaten long time."

Cons:

• "The food was overcooked and dry and when we complained the guy who we think was the manager was not interested."
• "The food was average and certainly nowhere as good as previous meals enjoyed here."
• "The main course - two of us had - steaks - was very disappointing. The steaks were bland, dry and practically charred."
• "Far from the best steak I'd ever had..especially for the price.. quality of meat was fairly poor."
• "Frozen chips not great would have been nice with homemade chips deserts seemed to be shop bought and not of the good brands."
• "The steak as gone from the best in Nottingham to a below average pub steak."
• "The creamy mash was very dry I don't think there was any butter, cream or milk In it."

Service

Pros:

• "Excellent service today ! I'm only sorry I forgot to get our greeter, maitre d and server !"
• "To be fair the manager was good and gave us a good reduction."
• "The lovely young man who served us was very attentive and offered great advice for our drinks."
• "The staff were very friendly and professional at all times."
• "Service was spot on as well and great value for money."
• "Service was excellent ( not rushed ) I taught one of the family to drive years ago but only now have i found time to visit."
• "Staff were very friendly and brought out food by people's name, rather than the band if the food - a nice touch that worked well."

Cons:

• "Knowing the staff are treated this way really disillusioned us with the restaurant, and gave off a very bad vibe."
• "The staff were so quiet and borderline rude."
• "Staff although very pleasant and friendly seem to be winding down for the night."
• "The staff are rude and dont give a s*!t."
• "Service took a long time (had to give them a prompt after we'd sat around for about 15 mins)."
• "Service was a little on the slow side and when the meals arrived my wife's 'combo' was not delivered."
• "The waitress who was serving at our table just fine was clearly shouted at, quite aggressively by her manager in a backroom, which shouldn’t happen."

Atmosphere

Pros:

• "The atmosphere at this place is great, I love the music and I love the decor."
• "Great atmosphere and friendly staff."
• "Great Motown music playing on the jukebox."
• "Atmosphere relaxed with great music to listen to whilst dining."
• "What a great place great atmosphere and friendly helpful staff."
• "Love the environment of this place, total motown heaven."
• "The atmosphere was very good and lively, particularly the background music."

Cons:

• "It is always cold in there too."
• "Restaurant was very, very noisy."
• "The volume of the background music made it almost impossible to hold a conversation."
• "We've somehow wound up in a disco at a local pub."
• "We used to come quite a lot - the food is nice but it’s just a very very cold restaurant - I don’t think they have heating on."
• "We sat upstairs and it was very loud so difficult to have a conversation across the table."
• "For my partner, who has long-standing problems with her ears, this situation is *painful*."

Value

Pros:

• "The quality of the food was quite good."
• "Great value. Highly recommend."
• "Easily the best steak place in Nottingham, their 12oz fillet is amazing."
• "Prices are very competitive and excellent value for money."
• "The food was good for the price."
• "The best steakhouse in Nottingham (do lots of other food other than steak)They do an offer for 3 courses at £12,95 and even on a weekend."
• "Very reasonably priced, we had a very pleasant time and would recommend and try again."

Cons:

• "My biggest grumble is £1.95 for the tiniest cup of tea in the world!"
• "The meal for 4 was £109 totally not worth i will vote with my feet and not return."
• "It was ok but not great. I've send my fillet stake back because I've asked for medium rare got raw not even rare."
• "Paid £21.95 for a steak and a few over cooked chips."
• "Very expensive for what we got and we wont be going again."
• "Was expensive for what it was."
• "Felt a little expensive despite the 2 for 1 but that's for you to weigh up."