Inn At Maybury Reviews Summary

Service

Pros:

• "We had great service from Alice who was very friendly and helpful."
• "Special thanks to our waitress Rebecca who was super attentive."
• "Elouise was particularly helpful and efficient."
• "Service was very good though, no complaints there."
• "Fantastic service from Rahat as usual."
• "Staff and service were excellent."
• "The staff were attentive and very professional without putting you on edge."

Cons:

• "Mostly because the service is slow and we have to keep getting up and asking for drinks or assistance."
• "However the service was rather negative, I believe the server who was waiting on us was the manager, and unfortunately the service he provided us with wasn’t a great experience."
• "Service has been terrible. Food average. The staff just chat at the door and forget to actually serve the customers."
• "Very sad to say that after several years of frequenting the Maybury that a recent change of staff and management has resulted in poor service, disinterested staff and sub par food."
• "Bar service was very slow. We had to ask five times for a bottle of water we ordered before it was eventually sent."
• "Waiting staff are a little slow and didnt acknowledge us in the dining area when we wanted the bill."
• "Had no chance to tell anyone as none of the staff were checking how the food is."

Food Quality

Pros:

• "Food was excellent, selection of drinks was brilliant."
• "Good food reasonably priced."
• "Food is superb and drinks selection excellent, particularly the non alcoholic cocktails!"
• "Food was exceptionally well cooked even though we were a group of seven and almost all of us chose different things."
• "Starter and sweet beautifully presented and very tasty."
• "Food was absolutely lovely, great atmosphere and very welcoming staff."
• "Food was brilliant and the drinks were served perfectly too!"

Cons:

• "It was quite crowded, very limited space."
• "The social distancing appeared a little precarious when we arrived although improved later in the evening when people left."
• "Puddings were a bit on the expensive side for what they were."
• "Seared salmon used to come with samphire, spinach & tender stem broccoli but now changed to rather tasteless carrot & red pepper mush."
• "Sadly the mains were somewhat lacking, my husbands steak was tough and fatty and my daughter described her fish as inedible."
• "No cutlery was offered with both meals or any Condiments either!"
• "We could see into the kitchen and most was being microwaved and pours on to plates, we could hear the microwave on constantly."

Atmosphere

Pros:

• "I rate the overall atmosphere highly."
• "Great atmosphere, service and world class food."
• "It's great for meeting friends and coming too after a long walk for a warming drink by the fire."
• "It was a lovely place to visit, and the food and drink good value for money."
• "Ambience was lovely and the cost was excellent however."
• "The atmosphere was lovely."
• "Overall relaxed and welcoming atmosphere."

Cons:

• "Decor is tatty. Curtains dirty."
• "The puddings were great but the roasts were rather 'tired'."
• "Being winter I was expecting a nice warm place to have lunch but it was absolutely freezing inside."
• "The only thing that let it down was the awful smell of drains/toilets from outside."
• "The live music on the Friday night was fun but very loud."
• "The toilets here need some serious TLC. Some of the cubicals are missing toilet roll dispensers and are very untidy."
• "During my last visit to the Maybury Inn, I did over hear an indiscretion between two members of the staff which I did find very distressing, unprofessional and quite uncomfortable."

Value

Pros:

• "Good draft and bottle selection. Cosy atmosphere."
• "The food was good for pub food and the overall atmosphere made for a pleasant relaxed dining experience."
• "Amazing Roast dinner at The Inn. Big portions, unlimited gravy."
• "Overall, we were very impressed with our food, drink, staff and venue and will definitely be back again."
• "Service was quick and attentive, atmosphere was excellent and we all had an enjoyable night."
• "The food was good. I had a roast and it was a big portion with plenty of veg, a massive Yorkshire and bottomless gravy."
• "The food was excellently prepared and cooked, we had three separate meals and all came together and were beautiful."

Cons:

• "Two first choice menu options were not available."
• "My pork belly was 90% fat and my husband's steak was minuscule."
• "Considering the cost service was very patchy."
• "Although tasty the portions were very stingy."
• "The prices for food here are just insane now for what you get."
• "The food has been terrible the last 3 times I have either ordered or eaten there."
• "Chicken pizza was dry and lacking flavour."