The Cricketers on the Green Reviews Summary

Service

Pros:

• "Service second to none, smiling staff. Attentive."
• "The staff are very enthusiastic, friendly and bubbly."
• "Staff helpful and efficient."
• "Staff are wonderful ~ fantastic team spirit which leads to excellent service and a really happy space to chillax and unwind... WELL DONE MANAGEMENT!!!"
• "Fantastic pub with polite and attentive staff."
• "The staff were very attentive and couldn't have been more helpful, asking when drinks were low, checking about food and entertaining the child in our group."
• "Staff were attentive and happy, made us feel really welcome, nice atmosphere all round great experience."

Cons:

• "Went as a larger group - service was a bit slow in all aspects."
• "Service was very slow, apparently some issues in the kitchen the evening we were there."
• "Strange, not particularly helpful or welcoming, waiting staff."
• "Service was on the slow side."
• "Service was woeful at best."
• "The service was awful .. it took over 20 mins to get someone’s attention and then it took another 20 mins to get our drinks."
• "Service was ok, took a while to get the bill."

Food Quality

Pros:

• "The food is always delicious and the coffee is excellent too, gorgeous vegan options."
• "Delicious mushroom aranchini, fantastic cauliflower soup and the best dauphonaise potatoes and chocolate sauce that went with the venison."
• "Both meals were incredibly good and presented beautifully."
• "The food, from a vast and varied menu, was delicious!"
• "Food was superb. Chicken Caesar salad, steak burger, duck salad and chips were our 3 mains and then we shared 2 desserts between us."
• "Awesome roast beef Sunday lunch. Like, the best I've ever had, it was that awesome."
• "A beautiful pub with beautifully prepared delicious food."

Cons:

• "Food is not as good as it used to be, sticky toffee pudding was inedible with too much salt."
• "They didn't have half of the roasts, and the roast pork was mainly fat."
• "Had the luxury fish pie yesterday and it was very dry and overcooked didn't taste great with a stingy portion of seafood."
• "Both portions were small. The chicken was dry and my 2 slices of thin pork belly were small and hardly any meat on them especially for the price."
• "Service was very poor as were the meals."
• "The beef is £25 per head and the quality was very poor."
• "The hollandaise sauce accompanying the steak was full of curry powder."

Atmosphere & Decor

Pros:

• "Atmosphere good, venue clean and inviting."
• "The decor and ambience is great."
• "Atmosphere is A-mazing... favourite is sitting outside, snuggled in blankets with the outdoor heaters blazing."
• "The place looked lovely."
• "There was a real log fire burning away as you entered, the decor is stunning with subtle nods to cricket throughout."
• "Absolutely incredible country pub - the photos online do not do it justice!"
• "Very pretty pub on the edge of Pirbright village green."

Cons:

• "Put us off coming back as the staff clearly were not bothered by their behavior."
• "Although the conservatory was lovey and clean and cosy, the music was inappropriate for the atmosphere."
• "Previously this was simply The Cricketers pub, which had as much atmosphere as a rail station waiting room."
• "The pub itself has a nice character and lends itself well to that natural warm and cosy feeling you're after when looking for shelter from those cold winter days."
• "The pub itself seemed nice and there was a good atmosphere."
• "This place looks really lovely and is well decorated and nice to hang out in."
• "We felt totally rushed the whole time we were there."

Value

Pros:

• "Great place to dine out for special occasions as it is a bit pricey for what it is after all fancy pub grubs."
• "The lunch menu is great value too."
• "The food was excellent, if not a little pricey for a casual lunch, but you get what you pay for."
• "Very reasonable price, we've paid much more for less."
• "Food was great. Good price."
• "The coffee here is fairly priced and well made."
• "Love the food especially the gluten free menu."

Cons:

• "Main gripe and I m not stingy, £8 for pint of Leffe ridiculous."
• "Smaller than average portions, extortionate pricing, slow service."
• "The staff were nice, but the food wasn't great and certainly not value for money."
• "Do not recommend for food as its expensive. Mug of tea £2.45. Plain brioche with 1 sausage £4.25."
• "Prices high, why make the customer pay for expensive refit ???"
• "I almost keeled over when he said £19.75 for a large glass of sauvignon blanc and a pint of lager top."
• "The beef is £25 per head and the quality was very poor."

Management & Staff

Pros:

• "They even treated us to a couple of glasses of prosecco to celebrate our anniversary."
• "The manager (I guess), was so kind - brought my daughter a colouring pack, and sent over a roast turkey lunch that I guess was going spare for her to get started on almost immediately after we ordered."
• "Its always nice to see the management working as hard as the team members pulling together a great service."
• "The staff and management were friendly, polite and efficient with a good sense of humour."
• "I must admit that I admire the determination of the management of this establishment."
• "The staff and service is always very friendly and of good quality."
• "Service from Emilia."

Cons:

• "Put us off coming back as the staff clearly were not bothered by their behavior."
• "They clearly need to sort out management and staff training."
• "No management presence."
• "The barman struggled with basic civility and never reached a level of customer service."
• "We were very polite, but we were given a very rude response from the staff member."
• "Bar maid with not a clue. Two hour wait for main courses."
• "Staff seem very inexperienced."