Address: High St, West Bromwich, B70 8EN, United Kingdom
Phone: +441216550180
Rating: 4.4
based on 214 reviews.
Food Quality
Pros:
"The food is really enjoyable."
"Their kebab bread is fantastic and very similar to a traditional Turkish pide."
"The sauces are really good too. Full of flavour and balanced well with the meat."
"The food was a little atomic explosion of taste in my mouth."
"I ate a local kebab set a few days ago and it was great."
"Great experience here as the food is wonderful."
"Really impressed with the seating area not to talk about the food itself and the size of the portion."
"The food here is delicious and the assortment of flavours practically bursts in your mouth."
Cons:
"Some of the meat can be a bit dry in parts."
"The fries are average. Nothing remarkable about them."
"The kebab set was cold, not tasty, full of vegetables."
"Im 8 months pregnant they gave me beef meat not cooked properly."
"This is my second time when I get burned meat and on top of it it is all cold."
"Not impressed as a vegetarian. The veggie patty is cooked in the same oil as the meat products."
"The food served was luke warm yet took a while to arrive at our table."
"I ordered a meal via uber eats...the food was less than edible when we received it."
Customer Service
Pros:
"First time at GDK, staff were very friendly and helpful with me choosing a meal."
"Staff were very polite and helpful and very diverse and that's what I like to see."
"Me and a friend just eaten in here and the staff was polite and couldn't do enough for us."
"The staff are always friendly and the food is always served fast and always tastes great."
"The lads and lassies at West Brom branch are delightful. Always a pleasure, you can count on them for a good meal."
"Aisha was the first member of staff to greet us, she was informative, helpful and just really nice."
"I was pleasantly surprised by the warm welcome by Aisha, detailing the menu & offers!"
"Me and my siblings are always here would would definitely recommend German donner kebab. Today we have been served by Rass and Alex which are as usual always very smiley and friendly."
Cons:
"Was served by Arman...didn't have decency to change the order and fobbed off my little daughter."
"The bread at the West Bromwich branch is consistently rock-hard, making it quite unpleasant to eat."
"The staff were efficient (as opposed to friendly) and there were lots of them for a quiet Tuesday evening."
"The staff are racist an very rude dfo need customer service skills wont b going back to westbrom GDK."
"very unfriendly stuff, last thursday we went with all family in west brom GDK."
"Poor value for money...It appears as though they’ve spent more time and money into the cosmetic aspects of the restaurant and less in the taste of the food."
"A very aesthetically pleasing. Allowing you to have a great meal knowing that your food comes from a hygienic environment."
"The food was nice at the West Bromwich restaurant, was put off after the Balsall Heath experience a few months prior."
Pricing and Value
Pros:
"Really impressed with the seating area not to talk about the food itself and the size of the portion. So far the best kebab i ever had."
"Recommended by a friend and it did not disappoint. Not greasy and so tasty."
"Solid 4 stars, unique taste twist to donor food. Reliable, consistent, value vs quantity done right."
"Very clean and has friendly staff but just like all GDK's by the time you even get the food at your table its stuffed with more salad then donner and its cold... these guys need to find a better way to wrap the food so it stays warm atleast."
"The Just Eat delivery service was fantastic but the food itself was embarrassing."
"Very clean place. Staff is friendly and very helpful. Nice atmosphere to seat and relax and have a chat with friends."
"Shout-out to your West Bromwich branch who have just served our family one of the best meals of my life, let alone kebab."
"Really good food, prices seem to be adequate to what you get, plus for vegetarian options!"
Cons:
"Ordering two box meals and a couple of sides got the cost up to £50 with charges."
"If they cut down on all the needless packaging they could even bring the prices down but £15-20 for a box meal it's a bit of a joke."
"The food was a little atomic explosion of taste in my mouth...but the prices are way over valued and quantity in some areas lack."
"The Just Eat delivery service was fantastic but the food itself was embarrassing. I ordered an extra mix box with fries and there was a measly amount of meat in there."
"Doner Kebab collect many positive feedback from customer so now portion look like for kids."
"The 28th of May I came here with my family to eat. I order my food and the order arrived at my table completely wrong!!"
"Till staff didn't give me offer 2 for 1 Tuesday on Tuesday. Unfortunately, their service was really very pathetic and environment inside was unhygienic."
"Very bad experience at West Bromwich store, I travel all over the UK and eat in GDK stores so I know the size of portions but at West Bromwich the mix Donner wrap was way too small."