The Plough Inn Reviews Summary

Service

Pros:

• "Service was great."
• "The supervisor Laura was brilliant a great team member."
• "Fantastic service, the staff are all friendly and welcoming."
• "Service was great throughout our visit and all staff were friendly."
• "The staff here were absolutely amazing and helpful."
• "The service is excellent and unbelievably fast."
• "Staff is welcoming and friendly."

Cons:

• "The staff missed some thing of the order"
• "Service didn't come back to ask if food was OK."
• "The service isn't great"
• "Some of the staff were not very helpful in suggesting alternatives."
• "Service was horrible the staff was rude they got our order wrong"
• "Bar service was incredibly slow considering the place was almost empty."
• "The service was very slow as we ordered separately together."

Food Quality

Pros:

• "Food is freshly prepared and delicious."
• "The meals were real value for money in the quality and presentation."
• "The food was beautifully presented and served to order. The steaks cooked to perfection and very generous portions."
• "The food here is always lovely!"
• "Food was great"
• "Food was delicious, came hot and fairly quickly."
• "Just had the most perfectly cooked steaks."

Cons:

• "A burnt offering which was not edible"
• "Very small portion and the peas were horribly overcooked and tasteless."
• "Chef cannot cook a steak after 3 attempts"
• "Dried out chips and cold haloumi and mushy peas"
• "The whole meal was a complete disaster!"
• "Food awful, jerk chicken skewers the skillet was too hot and all of the vegetables were burnt."
• "Unfortunately the sirloin steak was very grisly."

Atmosphere & Decor

Pros:

• "There is plenty of nice seating inside and outdoor dining space for good weather."
• "The pub/restaurant is nicely set up, it has a nice area in the back for smoking and kids to play."
• "It's a lovely and nicely decorated pub/sizzling restaurant."
• "The pub itself is lovely and well decorated."
• "Nice place, nice and clean, good lightning, not to bright, had a Lovely atmosphere."
• "Lovely place, lovely staff and lovely food."
• "Excellent typical of want you want a pub to be. Great choice of food. Pleasant pub atmosphere with varied seating. With an added bonus of a beer garden overlooking the canal."

Cons:

• "It was 30°c outside and the heating was on in the bar side of the pub so pretty unbearable."
• "Garden littered with rubbish"
• "The pub is dirty and totally understaffed."
• "The onion rings were really good and theres a nice beer garden but the inside is all quite dark and dreary."
• "It's OK for pub food. We sat outside tables very dirty cigarette ends and litter everywhere."
• "The floor was covered with food"
• "Disappointed! Visited with my family and left without ordering as felt very unwelcome!"

Value & Pricing

Pros:

• "The meals were real value for money in the quality and presentation."
• "Very good choice of food and drink 2 4 £10.50 great portions."
• "Food is always great and reasonably priced."
• "Excellent 👍 venue food great. Value for money."
• "Food was well priced and tasty."
• "Great value, especially with £5 discount."
• "A very good choice of menu. and good value of 2 meals for £8.00. The meal was served in reasonable time and piping hot."

Cons:

• "But how come we had to have 6 stamps for a free dessert? Surely it was only 5! Not happy."
• "A lot of the menu out of stock."
• "The food quality and quantities are really poor and hugely overpriced."
• "Hugely overpriced."
• "When your paying that bit more you expect that bit more."
• "Beer a little pricey but it's always been ok."
• "This pub must have changed hands since our last visit asked for half roast chicken with chips coleslaw and onion rings, onion rings cold chicken just about cooked very dry no coleslaw not offered replacement had to ask was offered half tomato and a mushroom having bought two meals had to then ask for a second half tomato etc sorry no tomatoes."