The Old Maypole Reviews Summary

Category: Bar & grill

Address: Fencepiece Rd, Ilford, IG6 2NG, United Kingdom

Phone: +442085027168

Rating: 4.0
based on 125 reviews.

Food Quality

Pros:

  • "Succulent food served quickly and huge choice in menu."
  • "The food was good quality and not very expensive."
  • "Food & atmosphere were outstanding! It was clean, fresh with great, comfy decor."
  • "Food was lovely, we went as a work group of colleagues, around 12 of us, all enjoyed our food, no complaints from anyone."
  • "The food was amazing! Everyone got so full in the end with their own food."
  • "Food was perfect, it taste amazing."
  • "Food was delicious and a decent size! Definitely recommend the fish and chips!!"

Cons:

  • "But the food it wasn’t as expected, looks like some unprofessional worker had thrown some food on your plate, no taste on beef, veggies were bitter in taste."
  • "The Sunday roast that we ordered had what looked like a road kill piece of chicken, bland vegetables chucked on top."
  • "Ordered two beef roasts yesterday absolutely disgusting inedible, veg cold potatoes and parsnip burnt on outside."
  • "The food wasn't great as it was very oily, kids food was disappointing."
  • "Food was terrible - dry and tasteless, don't be fooled by the pretty pictures on the menu."
  • "The quality of food is very poor, everything is deep fried and comes out hard, crispy and very dry."
  • "Never again, food absolutely appalling!"

Staff and Service

Pros:

  • "The staff were super friendly, the food was of restaurant quality (not just pub grub), and the place had been refurbished to a high standard."
  • "They are very attentive and hard working young people."
  • "This pub is just amazing, all the staff work so hard to provide great service and make sure everyone is having a good evening, service is always on point."
  • "Billy our server was exceptional. Really friendly & full of suggestions."
  • "Staff was very courteous and supportive."
  • "The staff always makes you feel so welcome."
  • "Staff were so helpful and friendly!"

Cons:

  • "Very unprofessional staff. No friendly at all."
  • "Staff are unenthusiastic- will do anything to avoid serving customers."
  • "Because the service is very bad waiting at the bar for 10 to 15 minutes for a beer because there is not enough staff to look after both bars."
  • "Absolute joke of a place, Family of 4 arrived at 7.30pm asked if still doing food and was told yes until 9pm... Went to order at 7.50ish and was told no food as the kitchen will close at 8pm because they were quiet."
  • "Service slow. Had to go to bar to remind staff that we required more sugar."
  • "The staff are either more bothered about going home,chatting with each other or just doing anything that avoids them serving customers."
  • "Service was slow, interior in need of makeover."

Ambiance and Decor

Pros:

  • "This modernised pub recently is lovely,😊 looks smart and modern looking."
  • "Nice atmosphere."
  • "The Atmosphere is great and the staff are friendly too."
  • "Great pub with a matching atmosphere, the bar staff are professional and friendly and as for the food, that was top notch at reasonable prices."
  • "It appeals to people wanting a quiet spot to unwind."
  • "The atmosphere was so cozy and welcoming, and the staff were incredibly friendly and accommodating to our family."
  • "The atmosphere was just right and I felt right at home."

Cons:

  • "The pub and pool/gaming side attracts a very shady and rowdy crowd and they don't give up the pool table once they start playing. The restaurant side gets a good polished crowd."
  • "Interior in need of makeover."
  • "Such a shame that this pub is now a disappointment. The food menu was half empty with most items UNAVAILABLE."
  • "Tables were quite sticky even after they were cleaned."
  • "There was a damp smell everywhere. The chairs were stained, flies everywhere when trying to eat our food."
  • "In need of refurbishment the toilets not that nice and I wish they would make the garden at the back nicer."
  • "No atmosphere in restaurant. Perhaps some background music may help?"

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