The Curator Reviews Summary

Food Quality

Pros:

• "All dishes tasted remarkably good for airport fare."
• "Food tasted as good as it looked, with the flavors and spices perfect."
• "Food was served piping hot and within 5 min as promised."
• "The food was amazing, the atmosphere was good, and overall the experience was wonderful."
• "The best steak & ale pie I've ever had in my life."
• "They have an Asian sauce which has a lovely taste and was one of the best breakfasts I've had in a long time."
• "I got the avocado toast. It came with one piece of toast with the avocado and one piece of toast with salsa and a little tiny bit of salad."
• "The fish n chips was great!"

Cons:

• "Food is average in this restaurant."
• "Beef brisket was not too bad and tower burger was below average."
• "Not the best fish n chips but it is doable."
• "My order was brought out for breakfast within a minute of ordering and felt a bit cold."
• "The issue is once you get seated it takes 10+ min to get your order taken."
• "I know that when you go on holiday you should start to relax. Well our food came so late and cold."
• "I’ve never had a Yorkshire pudding wrap! Guess there’s a first for everything."
• "Ordered all day brunch and it was obvious the mushrooms were cooked way earlier and arrived cold."

Service

Pros:

• "The hostess Dorothy was amazing, very friendly and seated me in a nice area of the restaurant immediately."
• "Service was quick, and the food was delicious."
• "The service was faultless from ordering to getting the bill."
• "The staff is very friendly and the food and atmosphere is good."
• "Dorothy’s smile and customer service qualities shine."
• "Our food was delicious and came out in 5 minutes (literally)."
• "The server offered us a table at the bar with high stools, I explained that I have difficulty sitting on the high stool due to a knee injury."
• "Quick seating for 3 single diners (often single diners can't get a seat)."

Cons:

• "They say you get food six min within ordering. The issue is once you get seated it takes 10+ min to get your order taken."
• "Then another 10+ min wait after you are done to get a check. If you are in a rush I would avoid this place."
• "Atmosphere good too. Only comment re the kitchen separately is that my order was brought out for breakfast within a minute of ordering and felt a bit cold."
• "I politely asked if we can be seated only to be told a definite no and that he couldn't offer us anything even though the place wasn't busy."
• "Nothing against the staff as they were nice just the waits to get help, order, and pay was a bit much."
• "Poor service, I’ve ordered breakfast and tea before flight and it take ages to have the English breakfast on the table ordered by QR code."
• "I had low expectations of this place being at Heathrow airport. However I was pleasantly surprised."
• "The front of house guy was extremely polite but some of the service inside is absolute garbage."

Price

Pros:

• "(3) Prices were reasonable."
• "I think that the prices are a bit high, but looks like this is what you get at the airport."
• "I also drank a nice cup of chamomile tea. I'm from the USA, and I wish you had a restaurant in South Florida area."
• "I paid £7 for “doorstep” egg sandwich."

Cons:

• "It is pricey, we paid 6 pounds for a paint of classic coca-cola… but it was the option available at the time."
• "The meal was nice, the personnel was kind, we received the food fast, and the price was not terribly overpriced."
• "Overpriced for small portions. Server barely gave us the time of day beyond entering our order into an app on his phone."
• "Food was bland and overpriced. Ordered nachos as an appetizer and it had about 4 strands of cheese on it."