wagamama heathrow t3 Reviews Summary

Ambiance and Comfort

Pros:

• "The place is good with decent ambiance."
• "The place was well lit."
• "A welcome oasis inside a busy airport."

Cons:

• "Some chairs are comfortable others are not."
• "Sitting on the chair without the back is a bit tired."

Service Quality

Pros:

• "Once we found a table service was great and food came fast."
• "Fast and efficient service."
• "Very friendly staff and fantastic food."
• "Staff was very efficient in order to manage table turn."
• "Amazed on how the little lady leading the seating of guests is very fast while multitasking."

Cons:

• "The service was a bit slow."
• "Busy doing server things but not attentive to customer requests."
• "Waited over 20 minutes for bau buns."
• "The staff looked either stressed out or zoned out."
• "Service is ridiculously slow."

Food Quality and Variety

Pros:

• "The food at this restaurant is consistently delicious."
• "Great size portion rice bowl stuffed with tasty veg and spicy chicken."
• "Food was surprisingly good for an airport!!"
• "The mushroom bao buns are so soft with a rich filling inside."
• "The food is quite overpriced for what you get, but it tastes great."

Cons:

• "The food was alright, nothing special."
• "Not a bad choice for a meal at the airport, but not an Asian food experience."
• "The food is okay, though the starters seemed pretty expensive for small plates."
• "The food was off the usual Wagamama standard."
• "The noodles were sticky and semi-finished."

Efficiency and Timeliness

Pros:

• "The food was very quickly to the table."
• "Worth a stop for a good meal."
• "Great service, our orders arrived in less than 15 minutes."

Cons:

• "The meal was served very late like more than 15 minutes."
• "I mean the meals are good but every staff seems very busy."
• "The speed of service is simply unacceptable."
• "Everything is very slow here, even asking for toast takes 10 mins."
• "Do not go here if you need to catch a flight within the next 2 hours...ridiculously slow service."

Value for Money

Pros:

• "Prices are very reasonable as well."
• "Good point in an Airport."

Cons:

• "The food is quite overpriced for what you get."
• "The price was extortionate for a small plate of rice and chicken with bao side... £48!??!??"