"The pub is on the bank of a canal. It has great walks from the pub in both directions."
"A lovely country pub (from a Londoner's perspective) situated on the bank of the Way River canal."
"A wonderful pub by the side of the canal, ideal location."
"Lovely pub on the canal with barges and boats going through the locks."
"The location of this pub is lovely. It is right by the canal with plenty of parking."
"Set right on Pyrford lock it is a wonderful place to sit and watch the barges go through."
Cons:
"Beautiful location and that is literally the end of the appeal."
"Nice location next to canal, although some might struggle with the tight road over the lock."
"Terribly run pub. Wonderful location beside the river but they don't allow outside dining! Madness.."
Service
Pros:
"Warmly welcomed by staff."
"The service was great, the guy who served us was really funny which added to the atmosphere :)"
"Staff very polite and food good."
"The staff are welcoming, the standard of cuisine excellent, and at a fair price."
"We had great service from Lisa who coped well with our orders and went above and beyond in making one of our group whose birthday it was feel special with a surprise cake and candle."
"The staff were all very friendly and helpful and professional at the same time!"
"Fantastic Staff and very polite and very helpful."
Cons:
"You get the impression that they haven’t had the training they necessarily need from management."
"Things can therefore feel a little disorganised and chaotic."
"The manager did not care at all, totally indifferent."
"Our experience was not helped as the server who took our food and drink orders got them wrong but the matter was corrected swiftly by Management."
"Despite having loads of staff, they just don't seem to know what they're doing."
"The staff didn’t know which table food was meant to go or where tables where."
"Sadly, our visit was a disappointment because we stayed to have dinner and the service was really poor, very slow."
Food Quality
Pros:
"Very very reasonable price too, vegetables were delicious, pork so tender and roast potatoes excellent."
"The meal was ample and delivered quickly."
"The food matched the service too - very well cooked and presented and all tasted amazing."
"The food was lovely and fresh. We had the whitebait, beetroot and potato fritter and the southern fried chicken burger."
"Food was good and staff were friendy."
"The hake and the fish and chips were tasty and light."
"The food is very good. No complaints about the kitchen."
Cons:
"But my dads Beef Shin arrived cold and I can’t get rid of the taste of stale oil from my fish and chips."
"Gluten free club sandwich was very very average."
"The chicken was bland and dry."
"The white bait was okay, the pigs in blankets were raw on the inside, the cauliflower cheese had little cheese and tasted of flower, the vegetables were raw, the pastry of the pie was raw and barely any filling."
"The food isn't going to win any prizes but it's perfectly good and value for money."
"The food we got was nothing to remark about and one of us the mains was missing."