The Real Greek - Windsor Reviews Summary

Food Quality

Pros:

• "The food was amazing."
• "The food came very quickly and was very tasty."
• "The food though was honestly great - good value & very tasty."
• "The saganaki was perfectly melted and gooey, and the tomato was juicy and flavorful."
• "The food was really delicious and services is amazing."
• "The food was delicious, the service was excellent, and the atmosphere was warm and inviting."
• "The food was incredibly delicious."

Cons:

• "Tzatziki not made with greek yoghurt, sloppy, simply not flavourful enough."
• "I ordered lamb skewers and it was too burned, this dish cost £7.95! Expensive and taste not good."
• "Chickpeas and hoummos not fresh and random."
• "Dolmadakkia (grape vine leaf filled) was, and I’m sorry to say, almost inedible... It tasted only vinegar like straight out from a tin can..."
• "The falafel were dry and hard, aubergine completely burned."
• "The pork dish was a little dry."
• "The food was dreadful. Greek box for £9.00 had about 15g of rice in it, and the chicken and pork was burnt and inedible."

Service

Pros:

• "Our waiter was knowledgeable about the menu and was happy to make recommendations."
• "Staff was very welcoming and attentive."
• "I’ve just been in with my colleague for a takeaway lunch. I was blown away with the wonderful customer service."
• "Mateusz was not only quick in attending to our needs but also went above and beyond to help us with our order."
• "Special mention to our waiter Michael, whose infectious enthusiasm and attentive service significantly enhanced our dining experience."
• "Service was great and the food very good."
• "The manager and the waiter working were very polite and always made sure i was okay."

Cons:

• "Service was very slow, the food was waiting on the distribution rack for 15 minutes."
• "Then the administrator/manager came to us and was so overstressed that started shouting at us without even listening about our problems."
• "Had to walk out! Should have at least offered us 50% discount or something making us wait for 1hr 15 plus."
• "Service and food was very slow and the hot mains were cold when they arrived."
• "After the food it again took an eternity for our plates to be taken away and for the bill to come."
• "Such a rude staff over the phone on two occasions."
• "The food then served was cold since it had been standing around for a while before it was brought to us."

Value

Pros:

• "Though it was slightly on the expensive side, I would definitely visit the place again."
• "Central location, nice ambiance good service and nice taste."
• "For a slice of Greece in Windsor, The Real Greek is a must-visit!"
• "All food correct, delivered to the right person and delicious."
• "The food was superb."
• "Food price was brilliant and the food was amazing."
• "Really good value for money and so delicious!"

Cons:

• "The price for what you get here is a little crazy."
• "I thought the whole meal was a rip off."
• "Not for me. I gather Windsor is expensive but for the price of each plate I'd expect slightly more."
• "The portion has no size on the menu and everything is in very small portions and price is just ridiculous."
• "Very bad survice."
• "They should honour their reservations, we were told that everything is booked when we arrived, but in front of us 4 people were escorted inside without a reservation."
• "The food was cold, starters and mains were served at the same time."

Ambiance

Pros:

• "Super cosy specially in the evening on the 1st floor."
• "Nice atmosphere and really great friendly staff 5*"
• "The atmosphere is excellent, very friendly as well as the people working there."
• "The ambience of the restaurant was absolutely stunning."
• "Bright atmosphere with nice ambience."
• "The atmosphere was very tempting indeed with a very calm and comforting vibes."
• "Really friendly and great atmosphere."

Cons:

• "The restaurant is very clean cut and contemporary and does not look feel like a Greek Restaurant, not upstairs anyway."
• "A fork was found to be not properly clean, i.e. contaminated with dried food."
• "The decor doesn’t particularly feel Greek and charming but it is modern and simple."
• "It was very noisy and my husband and I had to raise our voices to hear one another."
• "The whole experience was really uncomfortable and we didn't see any point arguing with the staff."
• "Food was great but service was poor, specially when they just automatically add a 12.5% tip on top of your bill."
• "Sat upstairs and the music was too loud."