Namaste Gurkha - Feltham Reviews Summary

Service and Staff

Pros:

• "The service and the food here is top notch!"
• "Great service by restaurant manager Ramesh for being accommodating and lovely service from the staff."
• "Excellent service, amazing food and wonderful atmosphere."
• "Service is immaculate and ambiance was beautiful."
• "Customer service was outstanding, very polite and accommodating."
• "The service is really exceptional, endless smiles and kindness."
• "The service is outstanding, always dine here, the food is made perfectly n tastes delicious."
• "Always friendly service with great food."

Cons:

• "Service was quite slow too."
• "The service was slow, we had to ask how long it would take to get the food after waiting for a while."
• "The only thing that let it down was the service. Staff were pleasant enough but had to ask 3 times for drinks."
• "Very rude staff. Firstly I ordered online and paid... when I asked for refund as I couldn’t wait 20-25 mins for food again then the staff being rude with me."
• "I called to reserve table, women who received my call was extremely rude and unprofessional."

Food Quality and Taste

Pros:

• "We enjoyed a lovely lunch of chilly momos and got the thali (chicken and lamb)."
• "The food was really delicious too especially the platter, momo and chatpate."
• "Wow, what can I say? Excellent service, amazing food and wonderful atmosphere."
• "Food was was authentic Nepali (excellent)."
• "Best Indian I’ve had! Also the collection prices are great and with 10% off over £20."
• "Every dish that I tried was prepared with authentic Nepalese flavors and spices, cooked to a perfect blend of spice and heat, and absolutely delicious in taste."
• "The food was outstanding and the taste was incredible."
• "Amazing food and excellent service, if there had been 6 stars that's what I would have rated."

Cons:

• "Food very disappointing, it was rather bad other than one curry. pani puri was really untasty."
• "The ambience is okay, it could have been better. If we talk about the food it's not that great."
• "Pretty disappointed after few good experiences in the past, I ordered all Veg Dishes and got a non-veg dish served though it was billed as non-veg."
• "Ordered a take away which arrived on time, unfortunately the chicken in the curries was dry and tough and you couldn’t tell the difference between the jalfreizi and the gurkhali curries."
• "I was a little disappointed when I was trying to place my order, as they couldn’t understand a lot of what I was saying... The most disappointing thing was that they wouldn’t make any of the vegetarian options we were asking for."
• "Food was very disappointing. Nothing special. Not much flavour."
• "I'm really sorry to say that this restaurant was very disappointing from the point of view of the food, which to me is the most important thing."
• "Worst place...biriyani does not taste like biriyani. Chowmin is awful. DO NOT VISIT THIS PLACE. Complete waste of money."