Priddys Motor Company Reviews Summary

Customer Service

Pros:

• "Mike was very helpful and very easy to deal with."
• "Both Mike and Will are true gentlemen, very personable and are true to their word!"
• "They were very helpful both over the phone and when going through the process of buying the car, very fast and easy process!"
• "The aftercare I received from Mike has been exemplary despite the company having to pay a hefty bill for the repair work!"
• "Mike is a great, genuine guy. He is knowledgeable, honest and were always attentative to any queries I had."
• "Mike priddy was a pleasure to deal with. No rushing or pressure to purchase and a vast knowledge of the motor industry makes him a great individual to deal with."
• "Nothing was too much trouble and he was always available to answer all of our queries."

Cons:

• "I put 1 star because there wasn't an option for zero."
• "Saw an F Type Jaguar which I really liked. I contacted via the websites request functions a couple of times with no response."
• "I was waiting three days for a call back from will to arrange to put a reserve on the vehicle and get bank details for transfer of the money."
• "As of writing this I am yet to receive the log book for the car I have messaged will(the salesman I dealt with) 5 times asking about the log book and he assured me it was sent off and that was on the 4th of April I am yet to get a reply for my last message on the 19th of may."
• "Terrible customer service, even worse communication."
• "I was chasing him up on WhatsApp and my messages were being ignored."
• "Completely uninterested, I kept checking to see if the car was still online as the behaviour and lack of interest indicated it had already been sold."

Quality of Cars

Pros:

• "The car was in unbelievable condition all credit to his valeting guys the car was presented far better than I had imagined, alloys looked like new, full BMW servicing, new mot, tyres and all the bits he put in the description were spot on the car is faultless and its 11 years old!!!"
• "Mike knows his BMW’s and isn’t pushy in anyway, he doesn’t need to be as the quality of his cars mean they sell themselves."
• "The car was exactly like the photos, everything was as mike said it was and i bought it straight away."
• "The car itself, was immaculate, and I realised that is Priddys way."
• "The car was exactly as described, it’s immaculate!"
• "All the cars there were in immaculate condition, and when we had concluded the deal it even had a new car smell, amazing for a used vehicle!"
• "The car exceeded my expecations and had a higher spec than I had expected, even filled the car with fuel for me."

Cons:

• "When we got it home we immediately found an electronic fault that is around £1000 to put right. The fault was in the cars memory. There was also a scrape on front bumper that wasn't on the pictures."
• "Purchased a BMW 640d Gran Coupe from Priddy’s motor company 10 days ago. Unfortunately ran into a couple of issues subsequent to buying the car."
• "We had a couple of issue but the professionalism of the company shone through and complete fixed the issues."
• "Absolute Joke.I was calling 5 times during 1 week about the car which was listed on auto trader.Car is not ready,car is not ready but please call us Tuesday.Car is not ready but please call us Thursday .Thursday-car is sold SORRY.Unprofessional Bloke who don't give any ..... about customer's."

Value and Trust

Pros:

• "Would definitely deal here again! 😊"
• "I would happily recommend him and also buy from him again in the future when the time comes."
• "I would definitely recommend Priddy motors."
• "Would recommend Priddys Motor Company to anyone."
• "Would Highly Recommend."
• "Highly recommend this company, great family business with such great knowledge and experience when it comes to their cars and service."
• "Highly recommended and actually a dealer who stands by his word, which is rare these days."

Cons:

• "Basically convinced me sell my m6 for £29000 on the basis that the top retail was £32000 then does nothing and sells for over £36000 feel ripped off."
• "Don’t think they would sell back to me just enjoy the £8000 they made in 3 weeks."
• "A salesman ignoring a sure cash deal is a new one."
• "Sale of the car was spot on shame I can’t say the same about the after sales."