Address: 8 High St, Guildford, GU2 4AJ, United Kingdom
Phone: +441483302006
Rating: 4.2
based on 147 reviews.
Service
Pros:
"The waitresses were really friendly and all the staff made you feel very welcome."
"Visited for the first time on Wednesday evening, found the atmosphere was great and the bar was a pleasant place to be."
"Nice sunny day overlooking the canal, almost everyone was sitting outside, as was 28 degrees, bar not that busy, plenty of staff ready to serve straight away, each staff member was friendly, and chatty, also other tables cleared ready for next people, will happily go back soon."
"Thank you so much to The White House and all of their staff for making our Engagement party a lovely evening!!!"
"Staff was also friendly and kind."
"The staff seemed so nice and friendly."
"Staff very friendly, quick service, lovely food."
Cons:
"Very poor customer service. We were waiting for food 25min, our reservation was until 6pm and we we're told at 10 to that we have to leave in 10 min."
"Really bad service: don't seem to even try to make their customers feel welcome and accommodate their wishes."
"A very rude staff member asked us to leave the premises and didn’t want to serve us."
"Staff loud and rude didn't want to serve us in the restaurant not the service we have come to expect."
"Poor. I’ve been drinking here since it first opened 30 years ago. Today I was ignored at the bar when there were only two of us waiting and then treated rudely when I did finally order."
"Even the manager wasn't bother when we tried to complain."
"Service really did leave me questioning if I'll ever go back here."
Location & Atmosphere
Pros:
"The White House is situated in a picturesque scene right by Guildford Bridge, below the famous cobbled high street."
"Nice cozy pub in a great location of Guildford, just a few minutes walk from the high street and all the shops, great views and atmosphere."
"Love this place. It's always great with a nice ambience, good location, tasty food and helpful, accommodating staff."
"Decent pub in a good location by the river and with a range of different indoor and outdoor areas"
"Very nice Fullers pub with friendly attentive staff, lovely internal decor, and an outside sitting area right next to the river."
"Great little place by the river and near the train station, it has a lovely vibe."
"Prominent location at the bottom of Guildford High Street and next to the river make this a great meeting place"
Cons:
"Really really loud in here"
"We were sat in the no smoking area outside and felt really uncomfortable with the waft of cigarettes hitting us in the face."
"Unfortunately the pub also has an outside area accessed from the restaurant and the almost constant flow of smokers etc opening the door became quite annoying."
"In addition to this we were placed in a cold conservatory style seat that STUNK of urine from outside along with people smoking directly outside the door and not being instructed to move by staff."
"The excessively loud group of lads drinking at a table nearby made our meal experience far from enjoyable."
"Only issue I noticed on my last visit was the heating. It was extremely hot inside to the point it felt uncomfortable but that maybe just a one off."
"We were still asked to leave after a certain time for reservations coming in."
Food & Beverages
Pros:
"The staff were really warm and friendly, the service was great and the food was really tasty!"
"Good standard drinks and very tasty food. We had some tapas and it was really delicious. Great burgers. Reasonably priced."
"We got the BBQ platter to share and it was great option for two. The quality of the meat was excellent."
"Delicious food, particularly starter of lamb kofte."
"Reasonably priced and plenty of variety both drinks and food wise."
"Food was delicious. Drinks were appetising."
"The 'Small Plates' food option are good for sharing and great value for money"
Cons:
"The desserts we're small and £8 each so we didn't bother."
"Great location; very disappointed with the food."
"The view of the river is really beautiful BUT the food quality is not so good."
"I’d avoid desert, it’s way over priced for what it is"
"my wife's fish and chips the fish was so oily and greasy she just left it and ate the chips which were luke warm"
"The food taste a bit different - sometimes well cooked and served and other times some vegetable is missing and its too long to arrive and other times it’s perfect."
"However our Sunday roast wasn't the best for £18 each and was not hot enough (cold plates didn't help)."