Address: 51 Bell St, Wigston, LE18 1AD, United Kingdom
Phone: +441162813856
Rating: 4.0
based on 182 reviews.
Staff and Service
Pros:
"Emma M is a star though - she engages brilliantly with the kids, gets everyone involved, is always smiling, nothing is ever too much trouble."
"Our afternoon was made lovely by two steeple staff."
"Reece that works downstairs went above and beyond to help me get the card out."
"The staff in the Wacky Warehouse are amazing!!!! They really make the difference between a normal day and this wonderful afternoon that we spended there today."
"Bar staff very nice polite and friendly."
"The service was great as always."
"Very nice pleasant atmosphere and waitress service excellent - very courteous and a smiling welcome."
Cons:
"Short staffed and those that were there were moaning at each other about being busy which surprised us as pub was nearly empty."
"Absolutely disgusting attitude from the lady behind the bar felt sorry for the waitress."
"Every adult meal excluding 2 came out cold, under or overcooked, some food didn't come out at all was completely missing."
"However service was appalling. We had to wait about 15 was minutes for a glass of water to arrive!"
"Staff were quite rude at times."
"Since I ate here last it has become table service but sadly the gentleman who came out take our order lacked the basics of customer service."
"The gentleman behind the bar needs to go to charm school so rude not a hello thank you nothing ask him a question."
Food Quality
Pros:
"Excellent food and service, staff are friendly and enthusiastic and often have excellent recommendations for the menu, any meal with burnt ends is worth a try and the cheese and bacon loaded fries are second to none."
"The food was fantastic and the puddings amazing!"
"We were served by Nicola who included my friend in the conversation who spoke more in last couple of hours than the last two weeks food was hot and very tasty we did not feel rushed and felt safe with hygiene measures in place will definitely be returning."
"The food itself was very nice."
"Meat cooked perfectly and the rest of the food was excellent too."
"Food was really nice as had the t bone steak which was cooked perfectly and tasted amazing."
"The food itself was perfect, Rump steak cooked exactly as requested, the ultimate burger hit the spot and my partners Vegetarian Wellington was amazing!"
Cons:
"Food overpriced and not desirable at all."
"Every single plate of food cold and the roasts the Yorkshires had been clearly microwaved and gone rock hard and crumbly."
"The cod was also extremely undercooked."
"The burglar didn't have and brisket ends like it said on the menu and only a tiny bit of pulled pork and cold mac n cheese."
"One meal had to be sent back as the well done steak was burnt."
"Food has gone up in price, quantity has dropped.. such a shame as staff are brilliant, not the kind of pub you'd race to go out again."
"Food terrible the Katsu curry was birds eye chicken with curry sauce on top and uncle Ben's rice and chips."
Atmosphere and Cleanliness
Pros:
"Lovely friendly staff."
"All fantastic service and decent food too!"
"Very nice pleasant atmosphere and waitress service excellent - very courteous and a smiling welcome."
"Lovely locals and a great atmosphere always my first play to go for food or drinks."
"Fantastic atmosphere, really enjoy taking my 2year old here where she can run wild and play til her heart is content."
"The interior of the Two Steeples is very smart, clean and comfortable."
"Everything is clean, the young male employee is extremely conscientious and the play equipment is perfect for the little ones."
Cons:
"Also very dirty place to bring your child to play."
"Went to the soft play area! It was filthy not just the floors and tables but the ball pits and at area as well."
"Dirty! Cold food, kids running around down stairs not in Wacky Warehouse."
"The soft play is OK but often does smell in places."
"Premises could now do with a face lift and the outdoor activities for children needs updating."
"Did have a big fly buzzing around and staff did nothing about it, no citronella candles or anything."
"Also it was rammed with children so probably isn’t the best place for smaller ones."
Value and Pricing
Pros:
"Thankyou to the manager @ two Steeples for our conversation above really nice guy now all resolved with another free visit thankyou."
"Excellent value."
"Good fresh food, great value especially if you can use a discount voucher, which are regularly issued."
"The food is always hot and plentiful."
"Add in drinks and the bill was approx £21 per head. We'll be back."
"There are drinks and snacks available, not cheap but when put again the price of entry well worth it."
"All impressed with friendliness and welcome and our server, Reece."
Cons:
"Vodka watered down, drinks are pricey just for 1vodka&red bull,2reg colas £10.30. Rip off."
"We went last Saturday and had to pay £3.50 for our 14 month old to play for an hour."
"Food has gone up in price, quantity has dropped.. such a shame as staff are brilliant, not the kind of pub you'd race to go out again."
"You may find however, that the prices are a little bit high."
"He really could only enjoy the ball pits so we felt the price was a bit out there for what he got in return."
"Very sneaky without prior warning having to registrar car in your premises."
"The freak shakes were definitely not what they looked like on the photo."