Better Call Moe Reviews Summary

Quality of Cleaning

Pros:

• "The clean was simply exceptional. Every nook and cranny was attended to, they organised cupboards and pantry, cleaned carpets, windows, organised my linen… the list is endless."
• "Better Call Moe did a really excellent job - everything looks like new."
• "This is the best service I have used all areas covered from timing, efficiency, attention to detail, politeness and true value."
• "I've called upon Better Call Moe For pre and post tenancy cleans several times in the last couple of years and found the service to be five star."
• "Moe and his team left the place immaculate, making my life so easy."
• "Better Call Moe provides a fantastic service, I strongly recommend them to anyone needing an end of tenancy clean."
• "The team did a phenomenal job with my end of tenancy clean. They literally cleaned every corner of my flat, including all those impossible to access places."
• "I could not be happier with the service provided by BCM for our end-of-tenancy cleaning, from the initial booking through the cleaning itself."

Cons:

• "Would not recommend this company. Very unprofessional and rude. Cancelled the job at the last minute."
• "Im just spoke whith someone who said its the general manager iys been very rude ,start too ask about confidential details very arrogant manner too treat the customer who paid guy's im kindly advise be careful....."

Customer Service and Professionalism

Pros:

• "Better Call Moe were very attentive when obtaining the cleaning quote. On the agreed day, he and his team arrived on time, and deep cleaned our flat."
• "An excellent service provided by Better Call Moe. The process from start to finish was seamless with a detailed checklist provided of the scope of works that the cleaners were scheduled to perform."
• "Moe and his team are super friendly and very responsive, really exceptional communication that I haven't had from any other provider."
• "As a landlord based in the United States, I was initially introduced by Better Call Moe by the property management team of our trusted London realtor."
• "One of the best cleaning companies I have dealt with, trust and professionalism and carry out the work accurately and in a timely manner. thank you all."
• "Very friendly and professional staff! We hired their services for pre-tenancy professional cleaning and they did the job very well and pretty fast."
• "We were recommended to use this firm through Chestertons and the standard of cleaning was extremely thorough."
• "Great experience, the team and the person who I have interact with are very professional."

Cons:

• "Would not recommend this company. Very unprofessional and rude. Cancelled the job at the last minute."
• "Im just spoke whith someone who said its the general manager iys been very rude ,start too ask about confidential details very arrogant manner too treat the customer who paid guy's im kindly advise be careful....."

Value for Money

Pros:

• "It took about 5 hours (one person working) and cost £288, which I consider excellent value given the results."
• "We used the services of Better Call Moe for a deep clean post major refurbishment of our house. The level of service and engagement prior to the day of service was very impressive."
• "Would fully recommend Better Call Moe. We had them do our end of tenancy cleaning two weeks ago. We got our full deposit back and the landlord commented very positively."
• "Very happy with the Better Call Moe cleaning service, super efficient communication, especially helpful for someone like me, living overseas."
• "You get what you pay for and the Better Call Moe team were worth every penny."
• "An excellent experience throughout. I booked Better Call Moe for my end of tenancy cleaning service this week."
• "Moe and his team are super friendly and very responsive, really exceptional communication that I haven't had from any other provider."
• "When I moved out of my flat in Knightsbridge, I called and spoke to Moe at Better Call Moe who was really helpful explaining everything that was required for a professional clean."

Cons:

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Responsiveness and Reliability

Pros:

• "From the moment I called Moe to book our end of tenancy clean the service was friendly and professional."
• "Excellent service and real professionalism by the end of tenancy cleaning crew. They started work at 9am and left the house sparkling."
• "Great service. Moe was very attentive and the team was lovely! Very professional and sweet ladies who worked hard and cleaned the flat wonderfully."
• "Excellent service. Definitely recommend them if you are looking for a company you can trust with your end of tenancy cleaning, look no further than Better Call Moe."
• "Moe kindly scheduled a slot at short notice and his staff were on time."
• "Moe and his team are brilliant! Their eye for detail is exceptional and no area of the cleaning missed."
• "Amazing job , professional, thorough with every single detail. Feedback received from new tenants that flat looked spotless like new !"
• "Amazing service from Better Call Moe. From Moe himself to his cleaning crew, all incredibly good, courteous, great at communication."

Cons:

• "Would not recommend this company. Very unprofessional and rude. Cancelled the job at the last minute."
• "Im just spoke whith someone who said its the general manager iys been very rude ,start too ask about confidential details very arrogant manner too treat the customer who paid guy's im kindly advise be careful....."